Optician Licensed Full Time

BJ's Wholesale Club•Chicopee, MA
•Onsite

About The Position

The Optician is responsible for dispensing spectacles and other optical products to adults and children using prescriptions written by optometrists and ophthalmologists. The role advises and assists patients with lenses and spectacle frames, including choices related to style, weight, and color. It also supports members with eyeglass adjustments and repairs and contributes to sales through service and product education. The position verifies order data and prescription accuracy, follows order-filing procedures, takes measurements, reads prescriptions with a lensometer, and updates orders through receipt, notification, and dispensing. It handles payments, helps explain procedures included under the exam fee, and maintains privacy and confidentiality in accordance with applicable policies and law. The Optician also assists the Optical Manager with opening and closing procedures, follows club policies, and supports a safe, positive member experience. This role is based in a comfortable indoor area, with frequent movement on hard surfaces and frequent exposure to temperature extremes and loud noises. It may involve occasional exposure to cleaning agents and physical tasks such as bending, reaching, stooping, and lifting. Optical hand tools are used to adjust and repair eyeglasses. The advertised pay range is $28.00–$34.25. Additional compensation through the spiff program is not included in that range. Actual pay may vary based on location, education, experience, and qualifications.

Requirements

  • Must hold an active, up-to-date license to work as an optician in the state of employment.
  • Strong interpersonal skills, organizational skills, and attention to detail are required.
  • Open shift availability is required for full-time positions.
  • Must be at least 18 years of age.
  • Frequent lifting of objects up to 20 pounds is required; lifting and moving heavier or awkward objects may be required with assistance.
  • Must use optical hand tools to adjust and repair eyeglasses, including inserting and removing nose pads and small screws.

Nice To Haves

  • Knowledge of optical products and business practices is preferred.
  • A high school diploma, college degree, and/or big box wholesale, retail, or optical experience is preferred.
  • Familiarity with AI tools, including ChatGPT, is valued.

Responsibilities

  • Verify order data entry by comparing it with the original prescription and ensure information entered in the system is accurate.
  • Follow proper order-filing procedures, including filing orders under the correct ABC system in the store.
  • Provide excellent in-person and phone service to members and support sales.
  • Explain procedures included under the exam fee clearly and honestly while maintaining a friendly demeanor.
  • Take measurements, confirm frame selection is suitable for the prescription power, read prescriptions using a lensometer, and update orders through receipt, notification, and dispensing.
  • Notify members when products are ready and handle money-related transactions properly.
  • Educate patients about available products and recommend options that meet their visual needs to support sales and metric goals.
  • Engage with members in front of Optical during downtime.
  • Follow privacy and confidential/proprietary company policies and procedures, including HIPAA requirements.
  • Assist members with eyeglass adjustments and repairs.
  • Assist the Optical Manager with opening and closing procedures.
  • Ensure accurate funds are collected and payments are made at the point of service.
  • Maintain club policies and procedures.
  • Perform other duties as assigned.
  • Maintain regular, predictable, full attendance.
  • Support a safe and positive environment and work collaboratively to meet club standards and goals.

Benefits

  • Weekly pay
  • Daily pay access to earned wages before payday; a fee may apply
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household
  • Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave
  • Three medical plan options
  • Optional dental insurance
  • Optional vision insurance
  • Health Savings Account options
  • Flexible spending account options
  • 401(k) retirement savings plan with company match for eligible team members age 18 and older
  • Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements
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