Optician Licensed Full Time

BJ's Wholesale Club • Chicopee, MA

5d • $28 - $34

About The Position

The Optician dispenses spectacles and other optical products to adults and children using prescriptions written by optometrists and ophthalmologists. The role advises and assists patients with lenses and spectacle frames, including choices related to style, weight, and color.

The Optician verifies prescription and order-entry accuracy, manages order records and status updates, takes measurements, selects appropriate frames, reads prescriptions with a lensometer, and notifies members when products are ready. The role delivers in-person and telephone service, explains procedures included under the exam fee, recommends products to support members’ visual needs, and assists with eyeglass adjustments and repairs. It also supports sales and performance goals, handles payments accurately, follows privacy and company policies, and assists the Optical Manager with opening and closing procedures.

The position requires an active state optician license and open shift availability. Work takes place in an indoor club setting and involves frequent movement, use of optical hand tools, and occasional exposure to temperature extremes, loud noises, and cleaning agents. The advertised pay range is $28.00–$34.25; additional compensation may be paid through a spiff program.

Requirements

• Must hold an active optician license in the state of employment and keep it current.
• Strong interpersonal and organizational skills and attention to detail are required.
• Open shift availability is required for full-time positions.
• Must be at least 18 years of age.
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• Knowledge of optical products and business practices is preferred.
• A high school diploma, college degree, and/or experience in big-box wholesale, retail, or optical work is preferred.

Responsibilities

• Verify order data entry against the original doctor’s prescription, ensure system information is accurate, and file orders under the correct store ABC system.
• Provide excellent member service in person and over the phone, explain procedures included under the exam fee, and communicate honestly and pleasantly.
• Take measurements, ensure correct frame selection for prescription power, read prescriptions using a lensometer, and update order status through receipt, notification, and dispensing.
• Notify members promptly when products are ready and handle money and point-of-service payments accurately.
• Support sales and metric goals by educating patients about available products and recommending options that address their visual needs.
• Engage with members in front of Optical during downtime.
• Follow privacy and confidential or proprietary company policies, including HIPAA requirements.
• Assist members with eyeglass adjustments and repairs.
• Assist the Optical Manager with opening and closing procedures.
• Maintain club policies and procedures and perform other duties as assigned.
• Maintain regular, predictable, full attendance.
• Support club standards by working as a team to maintain stocked items, executed planograms, accurate signage, and a clean and organized environment.
• Deliver member service excellence, resolve and de-escalate concerns, and help maintain a safe and positive experience.
• Work collaboratively with honesty, integrity, inclusion, respect, adaptability, and a positive attitude.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
• Three medical plan options, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match, available to team members age 18 and older.
• Employee Stock Purchase Plan allowing purchases of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed