Optician - Twenty Ninth Street

Warby Parker•Boulder, CO

4d•$21 - $23

About The Position

Warby Parker is seeking a skilled, enthusiastic Optician to join its in-house optical team and help customers with their eyewear needs. The role involves becoming knowledgeable about the brand and its products, delivering exceptional customer service, and helping customers feel confident about their glasses. The Optician works collaboratively with teammates and can access career-advancing resources and benefits.

Requirements

Be a licensed dispensing optician in states that require licensure, or an ABO-certified optician in states that do not require licensure.
Have a passion for the eyewear and retail industries.
Communicate clearly, effectively, and professionally, including explaining technical terms in accessible language.
Be dedicated to exceeding expectations for customers and teammates.
Be an energetic, positive team player who can adapt in a fast-paced, changing work environment.
Be extremely detail-oriented and able to manage a wide range of responsibilities.
Be open-minded, committed to learning, and willing to challenge existing knowledge.
Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

Work directly with customers to meet their eyewear needs.
Take and record measurements, adjust and fit eyewear accurately.
Check finished eyewear against optical standards and customer requirements and requests.
Explain prescription terminology and product offerings to customers.
Work with the team to ensure customers receive exceptional service.
Help customers select frames and lenses suited to their prescription needs, face fit, personal style, and lifestyle.
Collaborate with the team to develop sales and customer-service best practices that can be implemented throughout the organization.
Represent the brand and educate others about its values and mission.

Benefits

Health, vision, and dental insurance for full-time employees
Life and AD&D insurance for full-time employees
Paid sick leave
Paid holidays for full-time employees
Vacation days for full-time employees
Retirement savings plan (401(k)) for full-time employees
Parental leave, including for non-birthing parents
Short-term disability for full-time employees
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support for full-time employees
Optical Education Reimbursement for full-time employees
Free eyewear
Competitive base salary or hourly rate and variable compensation for eligible employees