Team Manager- Ninth Street

Panera Bread•Durham, NC

3d•Onsite

About The Position

The Team Manager is part of the bakery-cafe leadership team and helps run successful shifts, develop team members, and uphold guest-facing standards. The role focuses on delivering quality food and service, building guest loyalty, and leading the team in a fast-paced environment. Work hours are flexible and include nights and weekends. Any job offer is conditional upon the results of a background check.

Requirements

Must be at least 18 years of age.
Proven ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
ServSafe certification or ability to achieve certification.
Ability to work flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
Ability to lift, carry, push, or pull objects weighing 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Nice To Haves

1+ years of restaurant management experience preferred.

Responsibilities

Ensure guests are delighted by the quality of food, service, and staff.
Build engaging relationships that lead to long-term, loyal guests.
Lead, manage, and develop team members through coaching, inspiration, and motivation to exceed goals in sales, speed, order accuracy, and guest experience; celebrate their achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent the company’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.