Optician- We provide training!

Bridgeview Eye Partners • Tipton, IN

6d • Onsite

About The Position

An optician counsels patients through eyewear selection, explains doctor recommendations, and advises on lenses and frames that suit each patient’s prescription and lifestyle. The role creates a welcoming shopping experience and builds lasting patient relationships through strong communication and customer service. It also includes maintaining optical merchandise displays and inventory, calculating insurance co-pays, reviewing eligibility, and preparing and processing orders for the optical lab. Training is provided, with opportunities for growth and wage increases through a company-paid certification program. This is an on-site position in Tipton, Indiana.

Requirements

• Strong communication and superior customer service skills.
• Creative design skills for creating and maintaining optical merchandise displays.
• Administrative skills, including calculating co-pays, reviewing insurance eligibility, and preparing work orders.
• Ability to perform the listed physical activities and lifting requirements.
• Visual and verbal acuity to determine the accuracy, neatness, and thoroughness of assigned work.

Responsibilities

• Assist patients with selecting spectacles by educating them about quality choices, lens selection, and frame styling suited to their lifestyle and prescription.
• Calculate insurance co-pays based on insurance eligibility.
• Enter spectacle orders accurately and monitor their status daily to support timely delivery.
• Receive spectacle orders into the system, verify them, notify patients, and schedule dispensing.
• Contact patients to follow up on their adaptation to dispensed eyewear and prescribed contact lenses.
• Perform spectacle adjustments and repairs when needed.
• Troubleshoot patient concerns about eyewear.
• Educate patients on care of their prescribed eyewear.
• Maintain inventory for the optical retail area, including lab supplies, and report inventory as required.
• Maintain displays of optical merchandise.
• Monitor patient flow during appointments and communicate delays to other departments.
• Perform other duties and assume responsibilities as determined by the doctor and practice leadership.

Benefits

• 6.5 paid holidays per year and 2 floating holidays.
• Approximately 8 days of PTO within the first year.
• Health, dental, and vision benefits.
• 401(k).
• Company-paid certification program with opportunities for growth and wage increases.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed