Optical Sales - Paid Training

Eye Care Partners • Monroe, NC

3d

About The Position

An Optical Technician delivers a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role involves dispensing and fitting glasses and contact lenses according to prescriptions written by optometrists and ophthalmologists, and connecting patients’ needs with the products and services offered. Work is primarily performed in a standard office or clinical setting, though travel to other locations may be necessary to carry out essential duties.

Requirements

• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable result on a background check as required by the state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong fine motor skills and full use of hands; ability to perform frequent grasping, writing or typing, and technology use.
• Ability to lift, carry, push, and pull items weighing up to 25 pounds.
• Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience.
• ABO certification.
• NCLE certification.

Responsibilities

• Build relationships with patients and provide medical support while delivering the Total Patient Experience.
• Determine patients’ wants and needs and sell products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair or adjust patient frames.
• Dispense glasses and contact lens orders using current processes.

Benefits

• Medical, vision, dental, and life insurance.
• 401(k) with employer matching.
• Paid time off and paid holidays.
• Paid maternity leave.
• Eyecare certification reimbursement.
• Competitive base pay.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED