Optical Sales - Paid Training

eyecarecenter • Monroe, NC

3d

About The Position

An Optical Technician provides a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients’ needs to available goods and services.

Work is primarily performed in a standard office or clinical setting, with travel to other locations possible to carry out essential duties. The position requires frequent walking, sitting, and standing; regular bending, stooping, and reaching; and the ability to handle items up to 25 pounds. Fine motor skills and full use of the hands are essential. Visual and auditory acuity are required throughout the workday, and occasional driving or climbing may be necessary.

Requirements

• At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable background check as required by state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to lift, carry, push, and pull items up to 25 pounds.
• Strong fine motor skills and full use of hands.
• Visual and auditory acuity, including color, depth, and peripheral vision and the ability to adjust focus.

Nice To Haves

• Previous medical office experience preferred.
• Previous ophthalmic experience strongly preferred.
• ABO and NCLE certifications preferred but not required.

Responsibilities

• Deliver the Total Patient Experience and build relationships with patients while providing medical support.
• Determine patients’ wants and needs and sell products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Accurately collect optical measurements, including bridge, eye size, temple length, segment heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense glasses and contact lens orders using current processes.

Benefits

• Full benefits package including medical, vision, dental, and life insurance.
• 401(k) with employer matching.
• Paid time off.
• Paid holidays.
• Paid maternity leave.
• Eyecare certification reimbursement.
• Competitive base pay.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED