Optical Technician / Optician

Eye Care Partners • West Chester, OH

5d

About The Position

An Optical Technician delivers a high-quality Total Patient Experience while supporting patients’ medical needs and retail sales. The role involves dispensing and fitting glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, and connecting patients’ needs with available goods and services. The technician helps patients choose frames and lenses, takes optical measurements, dispenses orders, and repairs or adjusts frames.

Requirements

• At least one year of experience interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable background check as required by state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to lift, carry, push, and pull items up to 25 pounds.
• Strong fine motor skills and full use of hands; the role requires grasping, writing or typing, and using technology.
• Visual and auditory acuity, including color, depth and peripheral vision, and ability to adjust focus.

Nice To Haves

• Previous medical office experience preferred.
• Previous ophthalmic experience strongly preferred.
• ABO and NCLE certifications preferred, but not required.

Responsibilities

• Build relationships with patients and deliver medical support in keeping with the Total Patient Experience.
• Determine patients’ wants and needs and recommend products and services to exceed their expectations.
• Help patients select frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients about and recommend lenses, lens coatings, and frames suited to their needs.
• Collect optical measurements, including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense glasses and contact lens orders using the current process.

Benefits

• Medical, vision, dental, and life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Competitive base pay
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED