Optical Technician / Optician

Clarkson Eyecare • Columbus, OH

6d

About The Position

An Optical Technician achieves a world-class Total Patient Experience by maximizing retail sales while supporting patients’ medical needs. The role dispenses and fits glasses and contact lenses based on prescriptions from optometrists and ophthalmologists, connecting patients’ needs to the goods and services offered.

The position involves assisting patients with frame selection, lens recommendations, measurements, dispensing orders, and frame repairs and adjustments. It also requires providing medical support and building relationships with patients. This role has frequent physical activity and requires strong fine motor skills and visual and auditory acuity.

Requirements

• At least 1 year in a role interacting with customers or patients, or an equivalent combination of education and experience.
• High school diploma or GED.
• Favorable background check result as required by state.
• Proof of identity and authorization to work in the United States.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to lift, carry, push, and pull items up to 25 lbs.
• Strong fine motor skills and full use of hands.
• Visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus.

Nice To Haves

• Previous medical office experience.
• Previous ophthalmic experience.
• ABO certification.
• NCLE certification.

Responsibilities

• Deliver the Total Patient Experience and build relationships with patients while providing medical support.
• Determine patients’ wants and needs and sell products and services to exceed their expectations.
• Assist patients in selecting frames based on style, color, facial and eye measurements, and optical prescriptions.
• Operate auto-lensometers and manual lensometers.
• Educate patients and recommend lenses, lens coatings, and frames suited to their needs.
• Collect measurements including bridge, eye size, temple length, segment height, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust frames.
• Dispense glasses and contact lens orders using the current process.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k) with employer matching
• Paid time off
• Paid holidays
• Paid maternity leave
• Employee discounts
• Competitive base pay

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED