Optical Retail Sales Associate FT North Chesterfield, VA #158

Eyemart Express • Richmond, VA

4d

About The Position

Eyemart Express is hiring a full-time Optical Retail Sales Associate in North Chesterfield, Virginia. The associate helps patients choose eyeglass frames, lenses, and coatings suited to their needs while providing customer service and supporting store operations. The role includes a competitive earning potential consisting of base pay and incentives. Eyemart Express operates local labs in its stores and offers eye exams and same-day glasses delivery. The company emphasizes excellence, work-life balance, and flexibility with scheduling needs. A full job description will be provided upon hire.

Requirements

• High school diploma or GED.
• Excellent verbal and written communication skills.

Nice To Haves

• Optical industry experience.

Responsibilities

• Provide exceptional customer service.
• Stay informed about sales, promotions, and company policies.
• Process payments and refunds using the Point of Sale system.
• Educate patients on eyeglass care.
• Process insurance claims.
• Maintain up-to-date product knowledge.
• Create and manage patient files while maintaining confidentiality.
• Interpret prescription requirements.
• Take necessary measurements, prepare work orders, and inspect final products for accuracy.
• Adjust and repair frames as needed.
• Price, stock, and organize merchandise.

Benefits

• Health insurance.
• Vision insurance.
• Dental insurance.
• Matching 401(k).
• Short-term and long-term disability insurance.
• Life insurance.
• Fully paid benefits to maintain licensing requirements.
• Opportunities for advancement.
• Flexible scheduling to support work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED