Seasonal Retail Sales Associate, Chesterfield Commons

Macy's•Chesterfield, MO
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and effective selling behaviors to achieve sales goals, build trust, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build personal relationships, maintain a shoppable space through merchandising and other merchandise-related tasks, share loyalty program benefits, and conclude customer interactions with attentive service. They support colleagues through collaboration and continuously work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoys meeting people, learning about them, and sharing information.
  • Resourceful and adaptable to changing priorities; able to work independently and as part of a team.
  • Comfortable using electronic devices.
  • Ability to perform the position’s physical requirements, including talking, lifting, constant movement, standing, and reaching.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare to engage customers and sell.
  • Greet customers warmly, understand their needs, offer personalized product and service recommendations, and build customer relationships.
  • Drive sales performance and meet daily sales goals through customer engagement and effective selling behaviors.
  • Maintain a clean, organized, and inviting sales floor and shoppable space.
  • Merchandise new receipts, process damages and testers, select merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere and attentive close to each interaction.
  • Support teammates with honesty, care, and collaboration.
  • Learn from colleagues, improve performance, and contribute to individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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