Seasonal Retail Sales Associate, Chesterfield Commons

Macy's•Chesterfield, MO

2d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine goal-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and a personal approach, work toward sales goals, and help build customer trust and loyalty. The position also involves keeping the shopping space clean, organized, and inviting. At the start of the day, colleagues prepare the sales floor, review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and get ready to assist customers. During the day, they welcome customers and build friendly, personal relationships; maintain a shoppable space by merchandising merchandise, processing damages and vendor returns, updating signs and prices, and helping with merchandise moves; and finish interactions by sharing loyalty-program benefits, ensuring customers have what they need, and thanking them. Colleagues support one another through honesty, care, and collaboration, and continually learn and work toward individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability. The role requires flexible availability for days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability for days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and motivation to meet daily sales goals.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Welcome customers and provide warm, personalized service and product recommendations.
Build customer relationships and work toward daily sales goals and store results.
Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and maintain a shoppable space.
Process damages, testers, and selected merchandise to return to vendors.
Update signs and pricing and support merchandise moves as needed.
Share loyalty-program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with teammates and learn from others to improve service and results.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice