Optical Dispenser | Woden

Bupa • City of Beacon, NY

5d • Onsite

About The Position

Bupa is hiring a part-time Optical Dispenser for its Woden optical team. The role delivers customer service and supports sales and profit outcomes by interpreting optical prescriptions and fitting and servicing optical appliances, including spectacle frames and lenses. It also contributes to sales targets, promotions, and special campaigns. The position requires availability on Wednesday, Friday, and Saturday.

The Optical Dispenser advises customers on frame selections and lens options, and assists with frame adjustments and repairs. The role also tracks customer job requests and communicates delays, helps customers with HICAPS claims, and maintains customer records in line with Bupa procedures. Additional store activities include stock-take, merchandising, store presentation, and cleanliness, as requested by the Store Manager.

Applicants must have permanent residency, Australian citizenship, or full working rights. Successful candidates must complete a criminal history check and hold a current Working with Children Check or be willing to obtain one. Applicants will be invited to complete an online AI-powered interview of approximately 30 minutes. Bupa describes itself as committed to equal opportunity, workplace inclusion, and reasonable adjustments during recruitment.

Requirements

• Ideally, experience working as a retail assistant or optical dispenser.
• Availability to work Wednesday, Friday, and Saturday.
• Must be a permanent resident, Australian citizen, or hold full working rights.
• Must complete a criminal history check if successful.
• Must hold a current Working with Children Check or be willing to obtain one.

Responsibilities

• Deliver customer service and contribute to sales and profit outcomes.
• Interpret optical prescriptions and fit and service optical appliances, including spectacle frames and lenses.
• Contribute to sales targets, promotions, and special campaigns.
• Recommend frame selections and lens options to customers, and assist with frame adjustments and repairs.
• Monitor customer job requests and notify customers of delays.
• Assist customers with HICAPS claims in accordance with Bupa guidelines and procedures.
• Update and maintain customer records in accordance with Bupa guidelines and procedures.
• Support the Store Manager and State Manager with other activities as required.
• Participate in store operations, including stock-take, merchandising, store presentation, and cleanliness, as requested by the Store Manager.

Benefits

• Access to continuous learning and development programs and internal career pathways.
• Discounts on Bupa products, including health insurance.
• Access to partner offers, including Apple, Samsung, JB Hi-Fi, gym, and spa discounts.
• Initiatives to support career development, health, wellbeing, and future.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed