Dispenser
About The Position
LaFerry's Propane, a Meritum Energy Holdings Company in Muskogee, Oklahoma, is seeking a motivated Dispenser to assist with general manual labor tasks around the plant. Under direct supervision, the position performs duties that include lifting and moving materials, dispensing fuel to customers, organizing the warehouse, and other assigned responsibilities. The role also provides customer support and information about products or services, serves as a liaison between customers and the company, assists with collecting and entering orders, and forwards customer questions and complaints to the appropriate staff. The position requires a high school diploma or equivalent and at least two years of customer service experience. It involves prolonged periods sitting at a desk, using a phone, and working on a computer, as well as lifting up to 50 pounds as needed. Applicants must pass pre-employment screening and a background check.
Requirements
- High school diploma or equivalent.
- Minimum of two years of customer service experience.
- Excellent interpersonal, communication, and problem-solving skills.
- Service-oriented approach and ability to resolve customer grievances.
- Computer proficiency and ability to learn and use current and new software.
- Proficiency with the current Microsoft Office Suite and ability to learn and use different software.
- Ability to lift up to 50 pounds as needed.
- Must pass pre-employment screening and a background check.
Nice To Haves
- Experience in high-volume phone call settings.
- Experience in the oil and propane industry.
Responsibilities
- Clean, inspect, and refill empty propane tanks.
- Inspect and service tanks as needed, including changing valves.
- Follow safety protocols and wear appropriate personal protective equipment.
- Provide excellent customer service.
- Follow position-specific processes and procedures.
- Perform other general duties as assigned.
- Interact with customers by telephone or in person to provide support and information about products or services and serve as a liaison between customers and the company.
- Assist as needed with collecting and entering orders for new or additional products or services.
- Forward customer questions and complaints to the assigned specialist or other appropriate staff.
- Lift and move materials, dispense fuel to customers, and organize the warehouse.
Benefits
- Competitive hourly wage
- 401(k) with 6% company match
- Health and vision insurance
- Company-paid dental insurance
- Company-paid AD&D and life insurance
- Paid time off with rollover hours
- Referral bonus programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
