Dispenser
About The Position
LaFerry's Propane, a Meritum Energy Holdings Company in Muskogee, Oklahoma, is seeking a motivated Dispenser to assist with general manual labor tasks around the plant. Under direct supervision, the role includes lifting and moving materials, dispensing fuel to customers, organizing the warehouse, and performing other assigned responsibilities. The Dispenser also interacts with customers by telephone or in person, provides support and information about products and services, helps collect and enter orders, and forwards customer questions or complaints to the appropriate staff.
Requirements
- High school diploma or equivalent.
- At least two years of customer service experience.
- Excellent interpersonal, communication, and problem-solving skills.
- Service-oriented approach and ability to resolve customer grievances.
- Computer proficiency and ability to learn and use current and new software.
- Proficiency with the current Microsoft Office Suite and ability to learn and use different software.
- Ability to lift up to 50 pounds as needed.
- Must pass pre-employment screening and background check.
Nice To Haves
- Experience in high-volume phone call settings.
- Experience in the oil and propane industry.
Responsibilities
- Clean, inspect, and refill empty propane tanks.
- Inspect and service tanks as needed, including changing valves.
- Follow safety protocols and wear appropriate personal protective equipment.
- Provide excellent customer service and follow position-specific processes and procedures.
- Perform other general duties as assigned.
- Interact with customers by telephone or in person to provide support and information about products or services and act as a liaison between customers and the company.
- Assist with collecting and entering orders for new or additional products or services.
- Forward customer questions and complaints to the assigned specialist or other appropriate staff.
- Lift and move materials, dispense fuel to customers, and organize the warehouse.
Benefits
- Competitive hourly wage.
- 401(k) with 6% company match.
- Health and vision insurance.
- Company-paid dental insurance.
- Company-paid AD&D and life insurance.
- Paid time off with rollover hours.
- Referral bonus programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
