OPS OPERATIONS ANALYST I - 64801259

State of Florida•TALLAHASSEE, FL

1d•Onsite

About The Position

The Florida Department of Health is seeking a creative, highly organized, flexible, and motivated OPS Operations Analyst I to join the Bureau of Community Health Assessment within the Division of Public Health Statistics and Performance Management. The position supports public health accreditation, performance management, quality improvement, and related projects across county health departments and State Health Office programs. It is an in-person position located in Tallahassee, Florida. The incumbent coordinates and performs work to assess and improve performance using public health accreditation standards and measures. The role supports implementation and evaluation of the Department’s Accreditation Project Plan, facilitates teams and work groups, provides technical and project-management support, and contributes to agency, division, and county health department initiatives. The incumbent also consults on accreditation, workforce development, quality improvement, and documentation, and helps address strategic priorities and meet or exceed public health accreditation standards. A bachelor’s degree or two or more years of experience in social services, public health, or health care is preferred but not required. Experience applying research and evaluation methods is required. OPS employees may have access to listed State of Florida benefit programs, subject to eligibility requirements. The role may require emergency duty before, during, or beyond normal work hours or days.

Requirements

Experience applying research and evaluation methods, including collecting, organizing, and analyzing quantitative and qualitative data; identifying and developing findings and areas for improvement; and developing recommendations and approaches to improve performance.
Knowledge of applied research and/or evaluation methods.
Knowledge of public health, public administration, health care administration, or social services administration.
Knowledge of and ability to use Microsoft Word, Outlook, Excel, and PowerPoint.
Strong organizational skills to lead and communicate plan goals and objectives.
Strong written and verbal communication skills; ability to communicate effectively and concisely.
Ability to communicate expectations, assignments, and responsibilities clearly and professionally.
Ability to write grammatically correct and accurate reports that communicate concise information.
Ability to review and analyze agency records and documents.
Ability to provide effective presentations and information to broad internal and external audiences.
Ability to plan, organize, coordinate, and delegate work assignments.
Ability to work independently and cooperatively as a manager and team member.
Ability to establish and maintain effective working relationships with others.
Ability to learn and communicate effectively in English, orally and in writing.
Complete a security background check and/or drug screening and participate in direct deposit.

Nice To Haves

A bachelor’s degree from a college or university.
Two or more years of experience in social services, public health, or health care.
Experience working in or with county health departments.

Responsibilities

Coordinate and perform tasks associated with assessing and improving performance using public health accreditation standards and measures.
Assist with developing, implementing, and evaluating activities and tasks required to implement the Department’s Accreditation Project Plan.
Convene teams or groups to ensure deliverables and activities are completed within scope, budget, timeframe, and quality standards.
Lead work groups and provide technical support for assigned action items.
Provide consultation to county health department and State Health Office programs on public health accreditation, quality improvement workforce development, project management, and documentation.
Participate in or lead teams working on agency, division, and county health department initiatives.
Assist with performance management and quality improvement projects or initiatives addressing strategic priorities and public health accreditation standards and measures.
Complete other tasks as assigned.