OPO Quality Systems Records Coordinator
About The Position
At LifeNet Health, the OPO Quality Systems Records Coordinator supports the organization’s mission by obtaining, interpreting, documenting, and reporting post-donor clinical information. The role ensures timely communication with donor hospitals, transplant centers, and OPO Quality/Clinical Management, and maintains accurate records in compliance with applicable regulations and standards. The coordinator audits organ donor records, documents deficiencies, follows up on corrections, supports data reporting, determines when donor charts are complete, closes records to prevent further entry, and helps make records available for reviews. The role also supports Quality Systems and OPO management in preparing for third-party audits and uses trends to identify process improvements and training opportunities.
Requirements
- 3 years of experience in health information management, utilization review, and/or organ or tissue donation systems.
- 2 years of experience accessing and obtaining information from electronic medical records.
Responsibilities
- Obtain post-donor clinical information from hospitals and external organizations.
- Interpret clinical data for tiered reporting and communicate information accurately and promptly to donor hospitals, transplant centers, and OPO Quality/Clinical Management.
- Enter data in TrueNorth and other OPO databases, documenting post-donor results in compliance with regulations.
- Conduct quality assurance audits of organ donor records for completeness and compliance with LifeNet Health SOPs, CMS, OPTN, and AOPO standards.
- Make corrections to records as allowed and recommend process improvements based on trends.
- Document deficiencies, notify staff when corrections are needed, verify updates, and escalate issues as needed.
- Use trend reports to identify training opportunities.
- Assist with accurate and timely OPO data reports and ad-hoc reporting.
- Determine when donor charts are complete, close records to prevent further entry, and ensure records are available for internal and external reviews.
- Support Quality Systems and OPO management in preparing for third-party audits.
Benefits
- Best-in-class benefits (specific benefits are not listed).
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
