Ophthalmology Assistant

Avera•Marshall, MN

8d•Onsite

About The Position

The Ophthalmology Assistant greets patients in person and by telephone and performs initial evaluations by obtaining medical history and patient concerns, conducting examination tests, and preparing equipment for the physician. The position also assists with surgical and non-surgical procedures and administers physician-prescribed topical medications or diagnostic drugs. The assistant maintains examination rooms and equipment, prepares patients for visits, records ophthalmic, medical, family, and social histories, and completes ophthalmic evaluations in the electronic health record. Additional clinic duties include phone coverage, scheduling, filing, prior authorizations, inventory management, and contacting pharmacies about refills in accordance with established policies and guidelines.

Requirements

High school diploma or GED equivalent.
Ability to work the specified hours.
Visual acuity adequate to perform position duties.
Ability to communicate effectively and to hear, understand, and distinguish speech and other sounds.
Ability to perform the essential job functions satisfactorily; reasonable accommodations may be made unless they cause undue hardship.
Commitment to Avera’s mission, vision, core values, and social principles.
Uphold Avera’s CARE standards: Communication, Attitude, Responsiveness, and Engagement.
Maintain confidentiality and coordinate work effectively in a team environment.
Comply with applicable safety requirements and standards, including CMS, The Joint Commission, DHHS, and OSHA, where applicable.

Nice To Haves

Certified Ophthalmic Assistant (IJCAHPO).
Certified Ophthalmic Technician (IJCAHPO).
Certified Ophthalmic Medical Technologist (COMT; IJCAHPO).
Experience in a medical office setting.

Responsibilities

Greet patients in person or over the telephone.
Room and prepare patients, obtaining ophthalmic, medical, family, and social history and patient concerns.
Perform opening examination tests and prepare equipment for the physician in accordance with established policies, procedures, and guidelines.
Use the electronic health record for all aspects of the ophthalmic evaluation.
Assist the physician with office surgical and non-surgical procedures, arranging required instruments before scheduled procedures.
Administer topical medications or diagnostic drugs prescribed by the physician.
Keep examination rooms stocked and clean, and ensure equipment is ready and in working order.
Answer phones, make appointments, file documents, and handle prior authorizations.
Coordinate and manage clinic inventory.
Contact pharmacies about refills when appropriate and in accordance with established policies, procedures, and guidelines.
Maintain confidentiality and work effectively with team members to support an efficient workflow.
Comply with applicable safety principles, laws, regulations, and standards.