Medical Assistant - Ophthalmology

SightMD Career•East Setauket, NY

About The Position

SightMD is seeking a Medical Assistant to support ophthalmology physicians and help maintain an efficient patient flow. The role includes assisting with patient intake, basic eye testing, patient communication and education, prescription refill requests, prior authorizations, and documentation in the electronic health record. The Medical Assistant also supports clinical operations by maintaining exam rooms and equipment, monitoring supplies, following safety and infection-control procedures, and performing administrative tasks. The position requires a high school diploma or equivalent and one year of experience in a medical office or customer service environment. The schedule rotates across days, evenings, and weekends. The hourly pay rate is $22.00.

Requirements

High school diploma or equivalent.
One year of experience in a medical office or customer service environment.
Strong customer service skills and a professional, friendly demeanor.
Excellent organizational, time-management, and multitasking abilities.
Problem-solving skills and attention to detail.
Basic computer proficiency.
Strong interpersonal skills.
Ability to stand for long periods of time.

Nice To Haves

Certified Ophthalmic Assistant (COA) certification; alternatively, enrollment within 12 months of hire and completion within two years of hire.
Ophthalmic Scribe Certification (OSC).

Responsibilities

Greet patients and initiate intake by documenting the reason for the visit, symptoms, and relevant clinical information under supervision.
Keep patients informed during visits and accurately document follow-up notes in the electronic health record.
Perform basic eye tests before physician examinations and explain each test to patients.
Process physician-directed prescription refill requests and complete the required documentation.
Coordinate and obtain medication prior authorizations according to insurance requirements.
Provide physician-guided instructions on medication use and pre- and post-operative care.
Communicate professionally and compassionately to support a positive patient experience.
Track, document, and promptly communicate laboratory results to physicians and patients.
Maintain clean and organized exam rooms and clinical areas.
Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments.
Shut down and clean diagnostic testing equipment at the end of the day.
Help clean and prepare surgical instruments before sterilization.
Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies.
Maintain appropriate inventory levels and restock supplies as needed.
Follow clinic safety protocols and infection-control procedures.
Assist with opening and closing the clinic, ensuring readiness and security.
Monitor and respond to work-related emails and use shared tools such as Google Drive for communication and updates.
Participate in training, webinars, and in-service sessions.
Safeguard patient privacy and maintain confidentiality in accordance with HIPAA.
Perform additional duties as assigned by the supervisor.