Ophthalmic Technician

Quantum Vision Centers•Granite City, IL

8d•Onsite

About The Position

Quantum Vision Centers is hiring an Ophthalmic Technician in Granite City, Illinois. The technician assists an Ophthalmologist in providing patient care by performing initial testing and handling a range of clinical and office duties. Travel to other area locations is required as needed, with mileage reimbursement provided. The role is full-time. Offices are open Monday through Friday, 8 a.m. to 5 p.m., and Saturday, 8 a.m. to 1 p.m.; some earlier or later hours may be needed. Starting pay is $19 per hour, with the possibility of higher pay depending on experience. The technician welcomes and assists patients, gathers and records medical information in the Electronic Medical Record (EMR), performs eye assessments and diagnostic testing, and prepares patients for treatments and minor procedures. The position also involves keeping exam and treatment rooms clean, stocked, and ready, maintaining drug counts, and completing general office duties as assigned. The role requires a high school diploma or GED and at least one year of related experience or training, or an equivalent combination. Current COA or COT certification is preferred but not required. The position involves frequent walking, sitting, and standing; regular bending, stooping, and reaching; handling items up to 25 pounds; and extensive use of fine motor skills, hands, and technology. Occasional driving or climbing may be necessary.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care skills; energetic and empathetic approach with patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Professional communication skills and the ability to coordinate and cooperate courteously with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Initiative in accomplishing practice goals and willingness to gain industry knowledge and training.
Ability to grow, adapt, and accept change.
Ability to create a positive, team-oriented, patient-focused work environment.
Commitment to work over 40 hours to meet business needs.
Ability to work weekends when applicable.
Reliable transportation that permits travel between multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Record (EMR) systems.
Computer proficiency and ability to learn new applications quickly.
Ability to lift, carry, push, and pull items up to 25 pounds.
Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
Visual and auditory acuity, including color, depth, and peripheral vision and ability to adjust focus.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service during patient encounters in person and by phone.
Greet patients promptly and professionally, and thank them when they leave.
Anticipate Physician needs and help maintain clinic flow and schedules.
Comply with company policies and procedures, including HIPAA.
Verify patient information by interviewing patients.
Record patients’ medical histories, current medications, and reasons for visits.
Enter patient information in the Electronic Medical Record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic tests, including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures.
Measure and record vital signs, including blood pressure, pulse, and respiration rate, as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Complete general office duties and cleaning assigned by the manager.