Ophthalmic Technician

Eye Care Partners•Millburn, NJ

1d•Onsite

About The Position

EyeCare Partners is hiring an Ophthalmic Technician / Scribe for Vitreous Retina Macula Specialists of New Jersey. The role is based in Millburn, New Jersey, with travel to the Somerset office as needed; mileage is reimbursed. This is a full-time, long-term position. The technician supports ophthalmologists by performing preliminary patient work-ups, documenting physician visits and procedures, and potentially assisting with examinations and treatments. The role requires open availability for shifts scheduled within the offices’ Monday–Friday, 7:45 a.m.–7 p.m., and Saturday, 7:45 a.m.–1 p.m. hours. Employees may need to work earlier or later as needed and are expected to work over 40 hours to meet business needs and weekends when applicable. The position includes direct patient care and clinic support responsibilities, including taking patient histories, entering information into the electronic medical record, performing ophthalmic measurements and diagnostic tests, preparing patients for treatments and minor procedures, and keeping clinical rooms clean, stocked, and organized. The technician must provide courteous, patient-focused service, help maintain clinic flow, follow company policies including HIPAA, and ensure accurate documentation and procedure and diagnosis coding. Applicants must have a high school diploma or GED and hands-on patient care experience. Eye care experience is preferred. A minimum of one year working as an ophthalmology technician in general ophthalmology and/or retina is preferred. COA, COT, OSC, and phlebotomy credentials are preferred but not required. The position requires proficiency with electronic records, image management systems, Microsoft Office applications, and learning new software. Physical requirements include frequent walking, sitting, and standing; regular bending, stooping, and reaching; and the ability to lift, carry, push, and pull up to 25 pounds. Strong fine motor skills and visual and auditory acuity are essential. Occasional driving or climbing may be necessary.

Requirements

High school diploma or GED.
Hands-on patient care experience.
Favorable background check.
Basic computer skills and proficient keyboarding.
Ability to use an electronic medical record and image management system.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook, and ability to learn new applications quickly.
Strong customer service skills and a professional, courteous manner.
Ability to work over 40 hours to meet business needs and work weekends when applicable.
Reliable transportation that allows travel between multiple work locations with minimal notice.
Ability to grow, adapt, and accept change; demonstrate initiative; and contribute to a team-oriented, patient-focused work environment.
Ability to interact professionally with employees at all levels.
Ability to meet the physical requirements of the role, including lifting, carrying, pushing, and pulling up to 25 pounds; frequent walking, sitting, and standing; regular bending, stooping, and reaching; and full use of hands and required visual and auditory acuity.

Nice To Haves

Eye care experience.
At least one year of experience as an ophthalmology technician in general ophthalmology and/or retina.
Phlebotomy experience.
Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Ophthalmic Scribe Certification (OSC).
Phlebotomy license.

Responsibilities

Provide exceptional, professional customer service to patients in person and by phone.
Anticipate physician needs and help maintain an efficient clinic flow while respecting patients’ and physicians’ time.
Follow company policies and procedures, including HIPAA requirements.
Verify patient information by interviewing patients; record medical histories, current medications, and visit purposes.
Enter patient information into the electronic medical record.
Perform preliminary ophthalmic work-ups, including assessing pupils, eye muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic testing, including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Document medical visits and procedures accurately and thoroughly as physicians perform them.
Apply a basic understanding of examination and procedure codes when entering information in the EMR; ensure procedure, drug, and diagnosis coding is accurate.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Open and close examination rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; maintain drug counts.
Perform general office duties and cleaning as assigned by the manager.
Travel to the Somerset, New Jersey office as needed.
Work shifts within the practice’s operating hours, with flexibility for earlier or later work, overtime, and weekends when applicable.