Ophthalmic Technician

Capital Health Plan•Tallahassee, FL
•Onsite

About The Position

Capital Health Plan is hiring a full-time Ophthalmic Technician at its Tallahassee, Florida location. The technician works alongside optometrists to provide high-quality eye care and maintain an efficient clinical workflow. The role includes patient care as well as clinical, clerical, and customer service duties, offering hands-on experience across these areas. The technician supports patient intake, documents patient information, performs diagnostic testing, helps patients select lenses, and teaches them how to care for contact lenses. They also restock supplies, organize exam rooms, sanitize equipment, and follow infection-control practices. All work must comply with HIPAA, clinical standards, and organizational policies. The typical schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m., with some flexibility to meet business needs. Applicants must be able to pass a background check and drug screening.

Requirements

  • High school diploma or equivalent.
  • Working knowledge of medical terminology.
  • Excellent attention to detail and ability to accurately collect and document patient information, medical history, and main complaints.
  • Ability to perform visual acuity tests, applanation tonometry, and other ophthalmic tests as directed.
  • Ability to efficiently coordinate patient flow and clinical tasks in a fast-paced environment.
  • Professional phone, electronic, and in-person communication skills.
  • Ability to pass a background check and drug screening test.

Nice To Haves

  • One to three or more months of relevant experience or training in an ophthalmology, optometry, or eye care environment; this is preferred but not required.
  • Contact lens experience, including fitting patients, ordering lenses, and educating patients on lens care.
  • Experience operating ophthalmic equipment such as lensometers, pachymeters, and/or visual field analyzers.
  • Willingness to serve as an apprentice optician to meet staffing needs.

Responsibilities

  • Assist optometrists in providing eye care and maintaining an efficient clinical workflow.
  • Support new-patient intake and accurately document patient information, medical history, and main complaints.
  • Perform visual acuity tests, applanation tonometry, and other ophthalmic tests as directed.
  • Help patients choose appropriate lenses and educate them on contact lens care.
  • Restock supplies and organize exam rooms between patients.
  • Sanitize equipment and follow infection-control practices.
  • Coordinate patient flow and clinical tasks in a fast-paced environment.
  • Follow HIPAA requirements, clinical standards, and organizational policies.
  • Be willing to serve as an apprentice optician to meet staffing needs.

Benefits

  • Competitive, experience-based pay
  • Health coverage
  • Dental insurance
  • Health and dependent care spending accounts
  • Short- and long-term disability
  • Major disability time off (MDTO)
  • Retirement plan
  • Life and AD&D insurance
  • Voluntary life and AD&D insurance
  • Paid time off (PTO)
  • Employee assistance program
  • SmartDollar
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