Ophthalmic Technician/Medical Assistant - Day Shift, Certification Reimbursement

Eye Care Partners Career OpportunitiesGrand Rapids, MI
Onsite

About The Position

An Ophthalmic Technician is a valuable asset to an ophthalmologist as they assist in providing excellent patient care to the patients during their visit. An Ophthalmic Technician is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an ophthalmologist.

Requirements

  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Ability to work overtime when the business is in need
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • High school diploma or general education degree (GED), one-year related experience and/or training; or equivalent combination of education and experience

Nice To Haves

  • COA or COT is preferred

Responsibilities

  • Provide exceptional customer service during every patient encounter (in person or via phone)
  • Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
  • Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
  • Comply with all company policies and procedures including HIPAA
  • Verify patient information by interviewing patient
  • Recording medical history, current medications and confirming purpose of visit
  • Records all data in the patient's electronic medical record
  • Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
  • Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
  • Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
  • General office duties and cleaning to be assigned by manager

Benefits

  • health/dental/vision insurance
  • employer-paid life insurance
  • Paid Time Off (PTO)
  • employer-matched 401k
  • monthly incentive programs
  • generous employee purchase program
  • family purchase events
  • certification reimbursements
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