Ophthalmic Technician/Medical Assistant

Bay Area Retina Associates•Antioch, CA

1d•$23 - $25•Onsite

About The Position

Bay Area Retina Associates is a group practice of experienced ophthalmologists specializing in retinal treatments, with 11 locations in the Bay Area and 35 years in the industry. The organization’s mission is to provide high-quality medical and surgical care and be the premier retinal provider for its communities. The Ophthalmic Technician/Medical Assistant tests and measures eye function to assist ophthalmologists in diagnosing and treating eye disorders and diseases. The role prepares and closes exam rooms, maintains and stocks supplies, and supports multiple physicians across multiple offices, with travel as needed. Duties also include obtaining consents and authorizations, scheduling follow-up appointments, scribing, and assisting with clinical trials as requested. The position may also assist with telephone appointments, patient check-in and check-out, insurance verification, eligibility, co-pay collection, cash handling, and end-of-day reconciliation. The role is accountable for maintaining patient satisfaction through professional, friendly service and for completing assigned competencies within three months of hire and annually thereafter. There are no supervisory responsibilities. The position involves exposure to blood, bodily fluids, or tissues and requires travel between home offices and periodically to other clinic locations.

Requirements

High school diploma or equivalent.
Excellent patient relations and communication skills.
Ability to handle multiple tasks simultaneously.
Ability to remain stationary for 50% or more of the scheduled shift.
Ability to frequently move about the office to direct patients and access supplies and equipment.
Ability to lift up to 50 pounds.
Ability to communicate necessary medical and financial information to patients and document accurately in the EMR and practice management system.
Ability to travel between three home offices and periodically to other clinic locations as needed.

Nice To Haves

One year of past medical clinic experience is preferred but not required.
College degree or continuing education courses are desirable.
BCVA certification for assisting with the clinical trials program, if directed.

Responsibilities

Test and record patients’ far and near acuity, peripheral vision, depth perception, visual field, and tonometry results in the EMR.
Dilate patients’ eyes and perform Optical Coherence Tomography (OCT) and Fundus Autofluorescence (FAF) tests.
Obtain and record new-patient histories or review established-patient histories.
Scribe exam results and other pertinent information relayed by the patient and physician in the EMR.
Room patients and assist the doctor with numbing, rinsing, and procedure setup.
Open and close exam rooms at the beginning and end of each day.
Sterilize equipment, restock rooms, and conduct drug and medical-supply inventory, ordering supplies as needed.
Obtain consents for minor procedures and/or payment assistance programs.
Obtain authorizations for procedures or injections before or during visits.
Obtain BCVA certification to assist in the clinical trials program when directed.
Support multiple physicians across multiple offices and travel between locations as needed.
Schedule follow-up appointments and, as needed, assist with telephone appointments and patient check-in and check-out.
Verify insurance, authorizations, and eligibility; collect co-pays; and perform cash handling and end-of-day reconciliation when needed.
Perform other duties as assigned by the supervisor, Director of Operations, or physician.
Maintain patient satisfaction through professional, friendly service and complete assigned competencies within three months of hire and annually thereafter.