Ophthalmic Technician/Medical Assistant

Bay Area Retina Associates•Pleasanton, CA

1d•$23 - $25•Onsite

About The Position

Bay Area Retina Associates is a group practice of experienced ophthalmologists specializing in retinal treatments. The practice has 11 locations in the Bay Area and has been in the industry for 35 years. Its mission is to provide high-quality medical and surgical care as the premier retinal provider for its communities. The Ophthalmic Technician/Medical Assistant tests and measures eye function to assist ophthalmologists in diagnosing and treating eye disorders and diseases. The role supports physicians across multiple offices and may require travel between home offices and other clinic locations. Duties include preparing and closing exam rooms, maintaining supplies and equipment, obtaining patient histories and consents, securing authorizations, scheduling follow-up appointments, scribing in the electronic medical record (EMR), and assisting with clinical trials as requested. The position may also support telephone appointments, patient check-in and checkout, insurance verification, eligibility checks, copay collection, cash handling, and end-of-day reconciliation. The position requires exposure to blood, bodily fluids, or tissues (OSHA Classification Category I).

Requirements

Excellent patient-relations skills.
Ability to handle multiple tasks simultaneously.
Excellent communication skills.
Minimum high school diploma or equivalent.
Ability to remain stationary for 50% or more of a scheduled shift.
Ability to frequently move around the office to direct patients and access supplies and equipment.
Ability to lift up to 50 pounds.
Ability to communicate necessary medical and financial information to patients and document accurately in the EMR and practice management system.
Ability to travel between three home offices and periodically to other clinic locations as needed.

Nice To Haves

One year of past medical clinic experience is preferred but not required.
A college degree or continuing education courses are desirable.

Responsibilities

Test patients’ far and near acuity, peripheral vision, depth perception, visual field, and tonometry, and enter results into the EMR.
Dilate patients’ eyes and perform Optical Coherence Tomography (OCT) and Fundus Autofluorescence (FAF) imaging.
Obtain and record new-patient histories or review established-patient histories.
Scribe exam results and other pertinent information relayed by the patient and doctor in the EMR.
Room patients and assist the doctor with numbing, rinsing, and procedure setup.
Open and close exam rooms at the beginning and end of each day, sterilize equipment, restock rooms, and conduct drug and medical-supply inventory, ordering supplies as needed.
Obtain consents for minor procedures and/or payment-assistance programs.
Obtain authorizations for procedures or injections before or during visits.
Obtain BCVA certification to assist with the clinical trials program when directed.
Support patient check-in, checkout, telephone appointments, and follow-up scheduling as needed.
Verify insurance, authorizations, and eligibility; collect copayments; and handle cash and end-of-day reconciliation when needed.
Travel between home offices and periodically to other clinic locations as needed.
Complete assigned competencies within three months of hire and annually thereafter.
Perform other duties as assigned by a supervisor, Director of Operations, or physician.