Ophthalmic Assistant/Technician

New York Eye Institute•Orangeburg, NY

About The Position

New York and New Jersey Eye Institute is seeking a full-time ophthalmologic technician to work across three offices in New York and New Jersey, in Orangeburg and Clifton. The position performs physician-delegated data collection to support diagnosis, demonstrates ophthalmic technician skills, and supports clinical staff with less advanced credentials. The role also performs ophthalmic scribe duties and assists physicians with laser procedures and minor surgery while maintaining sterile technique and infection-control standards. The technician provides patient care and testing, helps manage patient flow, supports patients by telephone on ocular emergencies, prescription refills, and care questions, and maintains instruments and clinical supplies. Office hours are generally 9–5 or 10–6, Monday through Friday. Salary is commensurate with experience.

Requirements

High school diploma.
Three to five years of experience as an ophthalmic technician.
Valid proof of certification as an ophthalmic technician.
Valid CPR certification.
Strong communication and interpersonal skills.
Problem-solving and analytical skills.
Empathetic approach and attention to patient needs.
Strong organization and attention to detail.
Ability to work as a team member.
Ability to perform comprehensive work-ups on 3.5 patients per hour.
Demonstrated computer literacy.
Dependable, able to work quickly and efficiently in a fast-paced environment, and maintain a cool demeanor.
Must have a car.

Nice To Haves

Some college is preferred.

Responsibilities

Acquaint new patients with office procedures and explain the purpose and effects of tests.
Obtain patient histories, including chief complaint, present illness, ocular and general history, family history, allergies, and medications.
Perform accurate and consistent testing and measurements, including visual acuity, manual lensometry, visual fields, stereo testing, motility evaluation, pupillary function tests, color plates, applanation tonometry, advanced refractometry, retinoscopy, angle assessment, dilation, and contact lens evaluations.
Perform optic nerve scanning, pachymetry, corneal topography, A Scan and B Scan, ophthalmic imaging including fluorescein angiography, and other tasks required by new technologies.
Perform duties consistent with an ophthalmic writer or scribe.
Assist physicians with laser procedures and minor surgery, maintaining sterile technique and infection-control standards.
Triage patients by determining who should be taken next from the waiting room, escorting patients for data collection, and advising them about next steps after testing.
Maintain smooth patient flow to the physician, changing test sequence as needed.
Provide telephone support for ocular emergencies, prescription refills, and patient-care questions.
Communicate with reception and the lead ophthalmic technician to facilitate patient flow.
Troubleshoot instruments, replace bulbs, check connections, and perform archiving according to manufacturer recommendations; report continued instrument problems to the lead ophthalmic technician.
Audit clinical supply levels and inform the lead ophthalmic technician when items fall below par.
Confirm patient appointments by phone two business days in advance.
Perform other duties as required.