Operator (Elk Grove Service)

Sacramento Regional Transit District • Elk Grove, CA

1d • Onsite

About The Position

The Operator operates an assigned coach, either an e-van or bus, in the Elk Grove Service Area to transport passengers safely and on schedule. The role includes inspecting coaches, maintaining designated route schedules, assisting passengers, and completing required reports. Employees begin in this position as part-time, with the potential to move to full-time based on seniority.

SacRT offers newly hired operators two $1,000 hiring incentive payments: the first after obtaining the required Commercial Driver's License (CDL), and the second upon completion of probation. CDL holders hired with the required license receive the first payment in their second pay period; employees who obtain it after hire receive the payment in the first pay period after successfully obtaining it. Re-hire applicants are not eligible for the recruitment or referral incentives. SacRT will reimburse DMV fees for obtaining the Commercial Learner's Permit after the required DMV documentation is submitted.

The position is covered by the ATU, Local 256 Collective Bargaining Unit. Candidates must pass a pre-employment drug screening to be considered. SacRT is an Equal Opportunity Employer and will make reasonable efforts to accommodate candidates with disabilities during recruitment.

Requirements

• High school diploma or equivalent.
• Two years of customer service experience that includes providing information and/or assistance directly to the public, or one year of previous transit operator experience.
• Three years of verifiable driving experience with a satisfactory driving record, as determined by SacRT.
• Valid driver's license at the time of application.
• Ability to obtain a valid California Class B Driver's Permit with endorsement(s) within 30 calendar days of employment.
• Pass a pre-employment drug screening.

Responsibilities

• Operate assigned coaches using safe, defensive driving practices.
• Maintain schedules and prescribed routes; collect fares, validate passes, operate the radio, make announcements, and enter announcements into the automated system.
• Perform special service assignments, including coach bridges, fill services, and replacement driving when needed.
• Conduct pre-trip safety inspections, identify potential safety concerns, and promote passenger safety awareness.
• Report coach trouble or malfunctions, traffic problems, road hazards, and accidents.
• React to and manage passenger conflicts, including disruptive, hostile, or abusive behavior; report unusual activities to Police.
• Assist passengers with directions, information, rules, and regulations.
• Assist with 911 emergency situations as directed; help passengers board and exit; assist with securing carts, strollers, luggage, and other belongings; and assist passengers who need special assistance.
• Complete required paperwork, including time slips, day cards, arrival and departure times, occurrence and incident reports, passenger counts, fare-type records, and log books.
• Perform other related duties as assigned.

Benefits

• $1,000 hiring incentive after obtaining the required CDL.
• $1,000 hiring incentive upon completion of probation.
• Reimbursement of DMV fees required to obtain the Commercial Learner's Permit, following submission of DMV documentation and receipt.
• Training to assist operators in preparing to obtain the Commercial Learner's Permit.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED