Operator Information Representative

MultiCare Health System • Tacoma, WA

1d • Onsite

About The Position

The Operator/Information Desk is responsible for operating the main campus telephone system, paging, monitoring alarms, oxygen levels and fire alarms, and alerting personnel of impending disasters, fires and codes. This is a position working under limited supervision. Work situations are basically routine and require strong communication skills, and a service oriented individual. Internal contacts are general in nature and include staff and management throughout the organization. External contacts include the public, patients, families, visitors, and physicians.

Requirements

• High school graduate or equivalent required
• Minimum two (2) years of customer service experience
• Minimum one (1) year of relevant MHS customer service experience may substitute for experience requirement (volunteer work included); Examples include, but are not limited to--interaction with patients, families, providers; high volume work environments; multitasking
• Previous PBX experience preferred

Responsibilities

• Operating the main campus telephone system
• Paging
• Monitoring alarms, oxygen levels and fire alarms
• Alerting personnel of impending disasters, fires and codes

Benefits

• Competitive salary
• Medical benefits
• Dental benefits
• Retirement benefits
• Paid time off
• Competitive tuition assistance
• Award-winning residencies
• Fellowships
• Career development
• Generous PTO
• Code Lavender
• Employee Assistance Programs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED