Operations & Visual Manager - Park Meadows Mall

ALO•Lone Tree, CO

6d•$29 - $37•Onsite

About The Position

The Operations and Visual Manager is a member of the store leadership team responsible for the store’s operational and visual strategy. The role focuses on inventory management, labor planning and scheduling, and visual execution to maintain an efficient, effective, customer-ready store. The manager oversees operational and visual processes, investigates inventory accuracy issues, supports sell-through and product delivery operations, and helps maintain a safe work environment. In partnership with the General Manager, the manager represents the business in meetings, monitors budgets and business metrics, supports reporting and planning, and anticipates workflow needs. The role leads and develops the Operations and Visual team through coaching, accountability, communication, succession planning, and recruitment. It also supports the ALO Sales and Service Model’s Flow experience, works with business partners to achieve inventory and sales-floor KPIs, and balances business needs with brand culture. This is a full-time, onsite store role. Employees must be available for opening, closing, and weekend shifts, which may change, and must be able to work from the week of Black Friday through the end of the holiday season in the first week of January. The posting lists a base pay range of $28.85–$36.54 per hour and eligibility for a monthly store incentive bonus. The compensation paragraph refers to Assistant Store Managers, although the advertised position is Operations & Visual Manager.

Requirements

3–5 years of retail or related industry leadership experience.
Working knowledge of MS Office, including Word, Excel, and Outlook.
Excellent interpersonal and verbal and written communication skills.
Ability to handle multiple tasks in a changing environment.
Motivation to drive business in a fast-paced, innovative environment.
Business-owner mindset and entrepreneurial spirit.
Independent work ethic, time-management skills, and personal accountability.
Alignment with and embodiment of ALO’s Guiding Principles.
Proof of the right to live and work in the country from the start of employment.
Availability for opening, closing, and weekend shifts, which may be subject to change.
Availability to work from the week of and including Black Friday through the end of the holiday season in the first week of January.

Responsibilities

Oversee and support execution of key operational and visual processes.
Investigate and identify root causes of inventory accuracy issues, partnering with the General Manager to escalate process or system gaps.
Champion sales-floor visual standards using business performance data.
Support sell-through management by ensuring accurate inventory counts and coordinating labor hours for product deliveries.
Support a safe work environment and efficient store operations.
Represent the business in meetings and conference calls in partnership with the General Manager.
Review and monitor budgets, reporting, and business data with the General Manager, including expenses and sell-through metrics, and inform planning processes such as quarterly business reviews and sales planning.
Plan future workflows around business needs to protect optimal performance.
Ensure the Operations and Visual team communicates ALO’s mission and guiding principles to visitors.
Lead the team through accountability, regular coaching, talent development, and effective communication.
Establish internal and external talent pipelines through succession planning and recruitment strategy.
Write an effective schedule that prioritizes business strategy in partnership with the General Manager.
Oversee execution of Flow experience deliverables on the ALO Sales and Service Model while protecting operational efficiency.
Collaborate on and implement the General/Store Manager’s vision, and work cross-functionally with business partners as directed to support organizational goals and achieve inventory and sales-floor KPIs.
Navigate the organization while balancing business needs and brand culture.

Benefits

Generous ALO employee discount.
Free ALO Wellness Club membership with access to streaming fitness and yoga classes.
Medical, dental, and vision plan options.
Free virtual access to mental health providers.
New parent support for employees and dependents.
401(k) with company matching.
Monthly store incentives.
Clothing allowance.
Free yoga classes at ALO Sanctuaries in select cities.
Commuter benefits.