Optician - Park Meadows

Warby Parker•Lone Tree, CO

6h•$21 - $23

About The Position

Warby Parker is seeking skilled and enthusiastic Opticians to join its in-house optical team. The role focuses on helping customers with their eyewear needs and delivering exceptional service so customers feel excited and confident about their glasses. The Optician develops expertise in the Warby Parker brand and products, explains prescriptions and product options, and helps customers select frames and lenses suited to their prescription, fit, style, and lifestyle. The role also includes accurate eyewear measurements, fitting and adjustments, checking finished eyewear against optical standards and customer requests, and collaborating with teammates on consistent sales and service practices. The position offers career-advancing resources and benefits. Warby Parker describes its mission as inspiring and impacting the world with vision, purpose, and style, and provides a pair of glasses to someone in need for every pair sold through its Buy a Pair, Give a Pair program.

Requirements

Be a licensed dispensing optician in states that require a license, or an ABO-certified optician in non-licensing states.
Be passionate about the eyewear and retail industries.
Communicate clearly, effectively, and professionally, including explaining technical terms in an understandable way.
Be dedicated to going above and beyond for customers and teammates.
Be an energetic, positive team player who can adapt to a fast-paced, changing work environment.
Be extremely detail-oriented and able to manage a wide range of responsibilities.
Be open-minded, committed to learning, and willing to challenge existing knowledge.
Not be listed on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE).

Responsibilities

Work directly with customers to meet their eyewear needs.
Take and record measurements, adjust and fit eyewear accurately.
Check finished eyewear against optical standards and customer requirements and requests.
Explain prescription terminology and product offerings to customers.
Work with the team to ensure customers receive exceptional service.
Help customers choose frames and lenses based on prescription needs, face fit, personal style, and lifestyle.
Collaborate with the team to develop sales and customer service best practices that can be implemented throughout the organization.
Represent the brand and educate others about its values and mission.