Sales Supervisor - Park Meadows
About The Position
Warby Parker is seeking a self-motivated Sales Supervisor to create excellent customer experiences at its Park Meadows retail location. Sales Supervisors contribute to the business through face-to-face customer interactions, sharing the company’s story and mission on the sales floor, improving processes, and participating in special projects. The role may also be known as Keyholder at other brands. The Sales Supervisor communicates Warby Parker’s values and brand philosophy, supports an efficient and inclusive retail environment, and provides customers with product knowledge and thoughtful style advice. When a manager is not present, the supervisor leads selling on the floor, front-of-house operations, and team touch-bases, and opens and closes the store. Warby Parker offers eligible employees a compensation package that may include base salary or hourly pay and variable compensation. The posting does not specify a compensation range. Benefits vary by employment status; listed benefits for full-time employees include insurance coverage, paid leave, a retirement savings plan, parental leave, an employee stock purchase plan, optical education reimbursement, and free eyewear.
Requirements
- Professional retail experience at a customer-focused company.
- At least 6 months of experience in a management position.
- Exceptional interpersonal and communication skills to deliver excellent customer service.
- Ability to stay calm under pressure and adapt quickly.
- Entrepreneurial spirit and willingness to take initiative.
- Curiosity and eagerness to learn.
- Team-oriented approach and passion for helping customers and teammates.
- Innovative, proactive problem-solving skills.
- Self-motivation and pride in work, with a drive to perform well.
- Ability to bring positive energy to the workplace, including when working long hours.
- Must not be on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE).
Responsibilities
- Communicate Warby Parker’s values and brand philosophy to customers.
- Promote an efficient, inclusive, and service-minded retail environment.
- Demonstrate product knowledge and provide thoughtful, honest style advice.
- Develop innovative and entrepreneurial ways to reinvent the glasses-shopping experience.
- Lead selling on the floor, front-of-house operations, and team touch-bases when a manager is not present.
- Open and close the store.
- Help foster an inclusive culture by treating customers and colleagues with respect.
- Contribute to process ideation and improvement and participate in special projects.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life and AD&D insurance
- Paid sick leave
- Paid holidays
- Vacation days
- Retirement savings plan (401(k))
- Parental leave
- Short-term disability
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- Overtime pay for eligible non-exempt employees required to work more than 40 hours in a workweek
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
