Operations & Visual Manager - Ross Park

ALO • Pittsburgh, PA

19h • Onsite

About The Position

The Operations & Visual Manager is a member of the store leadership team responsible for the store’s operational and visual strategy. The role focuses on inventory management, labor planning and scheduling, and visual execution to drive an efficient, effective, and customer-ready store. The manager partners with the General Manager and other business partners to support business performance, team development, operational efficiency, and ALO’s mission and guiding principles.

Requirements

• 3–5 years of retail or related industry leadership experience.
• Working knowledge of MS Office, including Word, Excel, and Outlook.
• Excellent interpersonal and verbal and written communication skills.
• Ability to handle multiple tasks in a changing environment.
• Motivation to drive business in a fast-paced, innovative environment.
• Business-owner mindset and entrepreneurial spirit.
• Independent work ethic, time-management skills, and personal accountability.
• Alignment with and embodiment of ALO’s Guiding Principles.
• Proof of the right to live and work in the country from the start of employment.
• Availability for opening, closing, and weekend shifts.
• Availability to work from the week of and including Black Friday through the end of the holiday season, in the first week of January.

Responsibilities

• Oversee and support the execution of key operational and visual processes.
• Investigate root causes of inventory accuracy issues and partner with the General Manager to escalate process or system gaps.
• Champion strong salesfloor visual standards by using business performance data.
• Support sell-through management by ensuring accurate inventory counts and coordinating labor hours for efficient product deliveries.
• Support a safe work environment and efficient store operation.
• Represent the business in meetings and conference calls in partnership with the General Manager.
• Review and monitor budgets, reporting, business data, and metrics with the General Manager, and inform planning processes such as quarterly business reviews and sales planning.
• Plan workflows for future business needs to protect optimal performance.
• Lead the Operations and Visual team in communicating ALO’s mission and guiding principles to visitors.
• Lead through accountability, regular coaching, talent development, and effective team communication.
• Establish internal and external talent pipelines through succession planning and recruitment strategy.
• Write an effective schedule that prioritizes business strategy in partnership with the General Manager.
• Oversee execution of Flow experience deliverables on the ALO Sales and Service Model while protecting operational efficiency.
• Collaborate on and implement the General/Store Manager’s vision, working cross-functionally with business partners as directed to support organizational goals and achieve inventory and salesfloor KPIs.
• Balance business needs with brand culture while navigating the organization.

Benefits

• Generous ALO employee discount.
• Free ALO Wellness Club membership with access to streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers.
• New parent support for employees and dependents.
• 401(k) with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed