Operations Vice President (Operational Intelligence) - Parametric

Morgan Stanley • Alpharetta, GA

21d • $115,000 - $225,000 • Hybrid

About The Position

The Operations Vice President (Operational Intelligence) is the senior operational risk analytics lead embedded within Parametric Investment Operations. The role partners with investment operations leadership to measure, monitor, and improve daily process performance using data, trends, and metrics, escalating risk early and ensuring controls are effective, quantifiable, scalable, and aligned with business objectives. It drives KRI design and continuous control monitoring, identifies emerging and interconnected risks, provides hands-on risk judgment within live operational workflows, assesses control effectiveness and material business changes, and supports initiatives such as automation, platform changes, and new business activities.

The position is part of Parametric’s hybrid working model: work in the office three days a week, with the remaining days worked remotely or in the office. The ideal candidate combines operational risk discipline with investment operations expertise, data-driven analysis, and the ability to influence senior stakeholders in a fast-paced, highly regulated environment.

Requirements

• Bachelor’s degree in Finance, Accounting, Business, Economics, Operations, Risk Management, Data Engineering, Data Analytics, Information Systems and Analytics, or a related field.
• At least 7 years of experience in investment operations, operational risk, control assurance, business controls, process governance, change management, business intelligence, data engineering and analytics, or financial services operations.
• Strong understanding of investment operations, operational controls, data and system dependencies, and regulated financial services.
• Experience leading incident management, root cause analysis, and sustainable remediation.
• Experience designing KRIs using operational data and risk signals to identify emerging risks and support escalation.
• Experience partnering across Operations, Technology, Risk, Compliance, and Internal Audit on control and remediation matters.
• Experience supporting examinations, audits or compliance reviews, or enforcement action responses.
• Experience assessing operational risk and readiness for new business activities, technology, automation, and platform changes.
• Ability to synthesize complex operational, risk, and data information into clear recommendations and executive-ready communications.
• Strong analytical, problem-solving, stakeholder-influence, and communication skills.

Nice To Haves

• Experience supporting investment, market data, client servicing, or other large-scale operational functions.
• Experience implementing automated or continuous control monitoring and converting manual controls into scalable testing.
• Familiarity with data analytics, querying, visualization, Six Sigma, Jidoka, or monitoring tools for risk and control analysis, such as MS Office, SQL, Alteryx, Tableau, Power BI, Python, or other tools.
• Experience with operational resiliency, risk and control frameworks, inventories, dependency mapping, or scenario analysis.
• Experience supporting new business activities, technology or automation transformations, audits, regulatory reviews, or formal remediation plans.
• Knowledge of investment management operational workflows, including trade support, reconciliation, pricing, reference data, corporate actions, client reporting, and operational platforms.
• Systems-thinking mindset and ability to connect risks, controls, process data, systems, dependencies, and outcomes.
• Data-driven approach and ability to translate operational signals and analysis into practical decisions and actions.
• Strong risk judgment, including distinguishing material risks, prioritizing escalation, and making decisions in time-sensitive situations.
• Executive presence and ability to influence, advise, and communicate across operational, risk, data, technology, and leadership audiences.
• Ability to provide credible independent challenge while maintaining constructive partnerships.
• Ability to balance risk discipline with operational practicality and business objectives.
• Strong change leadership across technology, automation, processes, and new business initiatives.
• High integrity, accountability, and effectiveness in a complex, fast-paced environment.

Responsibilities

• Design and maintain key risk indicators (KRIs) aligned with material risks, controls, and business processes.
• Establish KRI definitions, data sources, thresholds, and escalation criteria with operational leaders.
• Analyze KRI trends and exceptions to identify emerging risks, support management decisions, and drive action.
• Develop automated control monitoring using system data, risk thresholds, exception aging, and anomaly detection.
• Partner with Technology and Operations to convert manual controls into scalable monitoring and testing.
• Establish control-exception alerting and escalation workflows for timely investigation and remediation.
• Analyze relationships among risks, controls, processes, systems, and dependencies to identify concentration and interconnected risks.
• Develop risk maps and factor analyses linking events, control failures, and vulnerabilities to underlying drivers.
• Use risk analysis to prioritize mitigation, inform control design, and improve risk visibility.
• Analyze operational data, incidents, near misses, control exceptions, and emerging trends to detect increasing risk.
• Develop adverse scenarios and stress analyses for critical workflows, assessing potential client, financial, regulatory, and operational impacts.
• Translate analytical findings into mitigation, resiliency, and escalation recommendations.
• Serve as the dedicated risk escalation and judgment point for Parametric Investment Operations.
• Integrate risk management practices into daily operations and strategic initiatives, and provide independent risk challenge on operational decisions and transformation initiatives.
• Evaluate control effectiveness and identify gaps, vulnerabilities, concentration risks, and failure points.
• Partner with operational leaders to identify emerging risks and drive sustainable remediation.
• Maintain operational risk and control inventories, maps, and documentation.
• Oversee Investment Operations incident reporting, escalation, investigation, and resolution.
• Lead root cause analyses for significant incidents, control failures, client impacts, and near misses; monitor corrective action plans for timely and sustainable remediation.
• Identify recurring or systemic operational risks.
• Support resiliency planning for critical workflows and client servicing.
• Assess operational impacts of technology, automation, and process changes.
• Identify and mitigate control gaps for new business activities and material changes with business leads before implementation.

Benefits

• Medical insurance
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Health Savings Account
• Dependent Day Care Savings Account
• Life insurance
• Disability and other insurance plans
• Paid time off, including sick leave consistent with state and local law
• Parental leave
• 20 vacation days annually
• 10 paid holidays
• 401(k)
• Short- and long-term disability
• Other employee perks and benefits
• Potential eligibility for an annual discretionary incentive compensation award and participation in the relevant business unit’s incentive compensation plan, which may include a discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior