Operations Training Specialist III

Thermo Fisher Scientific•Greenville, NC
•Onsite

About The Position

The Operations Training Specialist III supports sterile pharmaceutical manufacturing at Thermo Fisher Scientific’s Greenville, North Carolina site as part of the Quality Assurance Training and Development team. The role combines instructor-led training (approximately 50%) with instructional design and development (approximately 50%). It helps employees build the knowledge and skills needed to work effectively in a regulated manufacturing environment and supports operational performance and regulatory compliance. The specialist participates in the structured new employee training program and develops learning solutions for manufacturing processes, equipment, and technologies. Working with subject matter experts and operational teams, the role translates technical information into practical learning experiences. The position is based on-site and includes classroom instruction, computer-based training development, collaboration with operational teams, and periodic visits to manufacturing areas. Routine business travel is not anticipated.

Requirements

  • Strong understanding of adult learning principles and ability to deliver engaging, effective instruction.
  • Excellent analytical, problem-solving, communication, and interpersonal skills.
  • Knowledge of aseptic gowning practices in sterile or controlled manufacturing environments.
  • Ability to translate technical information into clear training materials, practical exercises, and learner assessments.
  • Proficiency with Microsoft Office and ability to develop computer-based learning materials.
  • Strong organizational and project coordination skills, with ability to manage multiple priorities independently and collaboratively.
  • Ability to engage effectively with manufacturing employees, technical experts, and cross-functional stakeholders.
  • Ability to stand during training sessions, move throughout the facility, and operate computers and audiovisual equipment.
  • Ability to lift 40 lbs. without assistance.
  • Follow applicable safety, gowning, and site access requirements when entering controlled environments.

Nice To Haves

  • Bachelor’s degree in Education, Instructional Design, Business, Life Sciences, Engineering, or a related field is preferred; an associate degree with relevant manufacturing, training, or operational experience may be considered, and candidates without a college degree may also be considered if they demonstrate substantial relevant experience and strong instructional capabilities, subject to applicable job qualification requirements.
  • Experience in training, learning and development, instructional design, pharmaceutical manufacturing, sterile operations, or another regulated manufacturing environment is preferred.
  • Hands-on manufacturing experience involving training, coaching, or qualifying colleagues is valued.
  • Formal classroom instruction experience is beneficial but not required for candidates with strong communication skills and ability to develop effective learning materials.
  • Familiarity with cGMP requirements, quality systems, and regulated manufacturing practices is preferred.
  • Experience with instructional design tools such as Articulate, Adobe Creative Cloud, Captivate, or similar platforms is preferred.
  • Experience with eLearning, multimedia development, learning management systems, or immersive learning technologies is a plus.

Responsibilities

  • Deliver instructor-led training as part of a structured four-week onboarding program covering approximately 30 operational courses.
  • Develop proficiency across the training curriculum and facilitate classroom, hands-on, and individualized learning experiences.
  • Design and develop training materials for manufacturing processes, equipment, technologies, and operational procedures.
  • Partner with subject matter experts and teams in Manufacturing, Engineering, Validation, and Quality to create effective learning solutions.
  • Create interactive training content, including eLearning, videos, presentations, simulations, practical exercises, and proficiency assessments.
  • Evaluate training effectiveness, provide coaching and targeted retraining, and improve learning outcomes.
  • Coordinate training development projects, managing stakeholders, priorities, timelines, and deliverables.
  • Maintain accurate training documentation and ensure alignment with cGMP requirements, quality systems, and established procedures.
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