Operations Trainer

HelloFresh•Aurora, CO
•Onsite

About The Position

Reporting to the Field Learning Associate Manager, the Operations Trainer oversees daily training activities within the distribution center (DC). The role supports training requests, delivers classroom and on-the-job instruction, and provides one-on-one coaching to DC associates. Working alongside cross-functional DC teams, the Trainer helps implement training products and process improvements. The position suits someone who enjoys problem solving and developing others in an ambiguous, fast-paced, high-growth environment. The scheduled shift is Sunday through Wednesday, 9:00 AM to 7:30 PM. Scheduling flexibility for days, nights, weekends, and holidays is also required to support business needs. The company may adjust or reassign tasks and responsibilities as business needs or operational requirements change.

Requirements

  • Flexibility to work days, nights, weekends, and holidays as needed to support business needs.
  • Ability to read, write, and speak English.
  • Basic mathematics skills.
  • Experience using Google Business Suite.
  • Basic computer and tablet skills, including email.

Nice To Haves

  • Training in Powered Industrial Equipment to the latest OSHA standards.

Responsibilities

  • Promote food safety, quality, and a safety-first culture through training and development activities within the DC.
  • Train, cross-train, or retrain Training Ambassadors, Associates, and Frontline Leaders using standard methods, including classroom instruction, on-the-job training (OJT), and Powered Industrial Equipment (PIT) practical training.
  • Assist the Training Specialist in monitoring training requests and scheduling training to accommodate requests within the DC.
  • Support change management for new training products and process improvement initiatives.
  • Observe and provide feedback to Training Ambassadors and new associates to support their growth and development.
  • Support training coordination, including scheduling training and recording completion.
  • Share and exchange best practices with other Trainers and Training Ambassadors within the DC.
  • Communicate or escalate issues through the proper channels, working calmly and effectively with multiple leaders.
  • Conduct DC tours for new associates and Frontline Leaders.
  • Foster a positive team dynamic that encourages questions and feedback, adaptability, and focus on the customer experience.

Benefits

  • Competitive hourly rate of $24.75.
  • 401(k) company match that vests immediately upon participation.
  • Generous paid time off and additional sick leave.
  • Comprehensive health and wellness benefits, with options at $0 monthly, effective on the first day of employment.
  • Up to 85% discount on subscriptions to HelloFresh meal plans, including HelloFresh, Green Chef, Everyplate, and Factor_.
  • Employee Resource Groups open to all employees, including groups pertaining to BIPOC, women, veterans, parents, and LGBTQ+.
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company.
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