Operations Team Lead, Large Pack - 1st shift

Ingram Content Group•Jackson, TN
•Onsite

About The Position

Ingram Content Group is hiring an Operations Team Lead for its Operations team in Jackson, Tennessee. The role supports the operational and administrative activities needed to run a department in a major production environment, oversees department or activity workflow, and provides leadership in the Supervisor’s absence. The Operations team helps maintain efficient distribution centers and warehouse facilities, with an emphasis on safety, training, accident prevention, and process improvement. The position works Monday through Friday, 6:00 a.m. to 2:30 p.m., with overtime when required. Pay starts at $23.25, depending on experience.

Requirements

  • High school diploma or equivalent.
  • One year of experience with PC-based applications.
  • One year of work experience in a warehouse operations environment.
  • Six months of work experience involving walking, standing, lifting/carrying, pushing/pulling, gripping/grasping, bending, squatting/kneeling, twisting/turning, climbing, crawling, reaching above the shoulders, and typing/keyboard use.

Responsibilities

  • Train and develop hourly associates.
  • Serve as the department contact for production systems issues and questions.
  • Provide direction and leadership to associates.
  • Identify, communicate, and ensure department quality and productivity standards are met.
  • Research issues, problems, or concerns and recommend solutions.
  • Meet customer requests, deadlines, commitments, and quality standards in a timely manner.
  • Plan and coordinate work activities and oversee hourly associates to ensure efficient task completion.
  • Coordinate workflow activities with other departments.
  • Assist with policy administration and payroll activities.

Benefits

  • Medical and prescription drug plans, HSA, vision, dental, and Health Care FSA, available beginning the first day of employment.
  • 10 vacation days and 10 sick days accrued annually, plus 3 personal days.
  • 401(k) match.
  • Life and AD&D insurance.
  • Employee Assistance programs.
  • Group Legal benefits.
  • Tuition reimbursement.
  • Financial and in-kind opportunities to engage with community nonprofits.
  • Company match program for United Way donations.
  • Volunteer opportunities and in-kind drives for nonprofits throughout the year.
  • Casual dress code.
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