Operations Team Lead, Large Pack - 1st shift
About The Position
Ingram Content Group is hiring an Operations Team Lead to support its Operations team in Jackson, Tennessee. The role supports operational and administrative activities required to run a department in a major production environment, leads department or activity workflow, and provides leadership in the Supervisor’s absence. The Operations team helps ensure distribution centers and warehouse facilities function efficiently. The company emphasizes safety through training, education, and accident-prevention programs, and continual process improvement through technology and associate feedback.
Requirements
- High school diploma or equivalent.
- At least 1 year of experience with PC-based applications.
- At least 1 year of work experience in a warehouse operations environment.
- At least 6 months of work experience involving walking, standing, lifting or carrying, pushing or pulling, gripping or grasping, bending, squatting or kneeling, twisting or turning, climbing, crawling, reaching above the shoulders, and typing or keyboard use.
Responsibilities
- Train and develop hourly associates.
- Serve as the department contact for production-systems issues and questions.
- Provide direction and leadership to associates.
- Identify and communicate quality and productivity standards, and ensure they are met within the department.
- Research issues, problems, or concerns and recommend solutions.
- Meet customer requests, deadlines, commitments, and quality standards in a timely manner.
- Plan and coordinate work activities, overseeing hourly associates to ensure tasks are completed efficiently.
- Coordinate workflow activities with other departments.
- Assist with administering policy and payroll activities.
Benefits
- Medical and prescription drug plans, HSA, vision, dental, and Health Care FSA, with benefits beginning on the first day of employment.
- 10 vacation days and 10 sick days accrued annually, plus 3 personal days.
- 401(k) match.
- Life and AD&D insurance.
- Employee Assistance programs.
- Group Legal benefits.
- Tuition reimbursement.
- Financial and in-kind opportunities to engage with community nonprofits.
- Company match program for United Way donations.
- Volunteer opportunities and in-kind drives for nonprofits throughout the year.
- Casual dress code.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
