Operations Systems Specialist
About The Position
RichSmith Management is seeking an experienced Operations Systems Specialist to support our corporate office and on-site communities by managing business systems, improving workflows, and providing company-wide technology support. This is not an entry-level administrative position. We're looking for a highly organized, tech-savvy professional with experience administering Microsoft 365 applications, supporting business systems, and implementing process improvements. If you enjoy solving problems, building efficient workflows, and serving as the go-to resource for operational technology, we'd love to hear from you.
Requirements
- Minimum of 5 years of experience in operations support, business systems, Microsoft 365 administration, technology support, or a related field.
- Advanced experience with Microsoft 365, including: SharePoint, Microsoft Teams, Power Automate, Microsoft Forms, Microsoft Office Suite
- Experience creating workflows, collaboration sites, and process automation.
- Strong organizational and project management skills.
- Excellent written and verbal communication skills.
- Ability to prioritize multiple projects and meet deadlines with minimal supervision.
- Strong analytical and problem-solving abilities.
- High attention to detail and commitment to operational excellence.
- High school diploma or equivalent required.
Nice To Haves
- Experience with RealPage/OneSite.
- Experience supporting property management or multi-site operations.
- Experience implementing new technology solutions and improving business processes.
- Experience with database management and reporting.
- Additional education or certifications in Information Technology, Business Systems, Microsoft 365, or related fields are a plus.
Responsibilities
- Serve as the company's Microsoft 365 expert, supporting SharePoint, Teams, Power Automate, Forms, and related applications.
- Develop and maintain SharePoint sites, document libraries, and collaboration tools.
- Create and manage Power Automate workflows to improve efficiency and automate business processes.
- Identify opportunities to streamline operations through technology and process improvements.
- Serve as the company-wide RealPage Super User, providing system support, troubleshooting, and training assistance.
- Administer and maintain the company website and employee intranet.
- Manage Microsoft Teams channels, permissions, file organization, and collaboration tools.
- Maintain company databases, shared drives, and file organization.
- Partner with Regional Directors, Community Managers, and corporate departments to implement technology solutions that improve communication, reporting, and operational efficiency.
- Assist executive leadership with operational projects, reporting, and system implementations.
- Support the company's property training platform.
- Provide front desk coverage as needed.
- Perform other duties and special projects as assigned.
Benefits
- Medical, Dental & Vision Insurance
- Flexible Spending Accounts (FSA/HSA)
- 401(k) Retirement Plan
- Paid Time Off & Paid Holidays
- Collaborative corporate team environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
