Operations Systems Specialist

Pitt Ohio • Pittsburgh, PA

1d • Onsite

About The Position

PITT OHIO is a family-owned transportation company with a long-standing commitment to safety, service and respect for our employees. We are currently seeking individuals to join our team as an Operations Systems Specialist at our Pittsburgh, PA location. PITT OHIO offers career opportunities within a company that values hard work, teamwork and integrity.

Requirements

• Bachelors Degree in Information Technology, Engineering, Business Management or another related discipline
• Associate degree with 2 – 5 years of work experience in LTL Operations or Logistics may also be considered
• Must possess a strong understanding of business processes
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Strong analytical and problem-solving skills
• Outstanding time management and organizational skills to meet multiple deadlines
• Must be competent and proficient in Microsoft Office Software products
• Persuasive presentation skills
• Commitment to continuous learning and improvement
• Fluent command in the English language is required to efficiently communicate with internal and external customers

Nice To Haves

• Previous business software testing experience is preferred

Responsibilities

• Support terminal personnel when issues arise
• Collaborate with cross-functional teams to ensure technology-based solutions are implemented and corporate wide improvements are realized
• Ensure that newly developed solutions or enhanced applications are thoroughly tested, documented, and appropriate feedback is provided to IT and partnering companies
• Assist with device management and troubleshooting
• Collaborate with the Engineering team to gather and document Business Requirements for new systems and/or enhancements
• Help manage and maintain relationships with vendors, ensuring that services and products meet organizational needs
• Train and mentor staff on new process changes and technology-based initiatives
• Develop strategies and plans to assure sustainability of improvements
• Monitor and report progress on projects and performance to senior management
• Identify and recommend improvements to organizational processes and methods
• Remain flexible to additional responsibilities as required; react to change effectively and handle other essential tasks as assigned
• Assist with various IT&S/Operations projects as needed
• Develop and maintain process documentation to support process improvement
• Travel to terminals in the network to observe operations and recommend improvements
• Collect and review PowerBI KPI reports to support project initiatives
• Support other Engineers in the department

Benefits

• Competitive pay
• Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing
• Paid time off and holiday
• A respectful, people first work environment
• Well-maintained equipment & modern facilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level