Operations Support Specialist(Full-Time)

Conservice • Logan, UT

5d • Hybrid

About The Position

The Operations Support Specialist joins the Operations team to manage and support utility services for clients. The role involves researching issues, coordinating with providers, and ensuring accurate and timely processing. Day-to-day responsibilities depend on team placement and business needs. This full-time role is described as hybrid in Logan, Utah, and offers an opportunity to build skills in problem-solving, communication, and operations. The company describes a collaborative and supportive team and growth opportunities across operations, client management, billing, and leadership.

Requirements

• Strong attention to detail and accuracy.
• Ability to problem solve and think critically.
• Clear and professional written and verbal communication.
• Comfort working on a computer and learning new systems.
• Ability to manage time and stay organized in a fast-paced environment.
• Self-motivation and a strong sense of ownership.

Nice To Haves

• Customer service or office experience.
• Experience using tools such as Google Workspace or Excel.
• Experience handling calls or working with external partners.

Responsibilities

• Research and resolve account or billing issues.
• Enter, review, and validate utility bills in internal systems to ensure accuracy and timely processing.
• Communicate with utility providers, clients, and internal teams by phone and email.
• Update and maintain account information in internal systems.
• Coordinate service activations, billing, or issue resolution.
• Find missing information, such as bills or account details, and ensure it is obtained.
• Document actions clearly and accurately.
• Prioritize tasks and manage multiple workflows.
• Identify inefficiencies and suggest process improvements.

Benefits

• Opportunity to develop transferable skills in operations, analytics, and client support.
• Collaborative and supportive team.
• Growth opportunities across operations, client management, billing, and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed