OPERATIONS SUPPORT SPECIALIST

Quest Events LLC•Austin, TX

4d•Onsite

About The Position

The Operations Support Specialist is responsible for supporting daily operational functions within the EventWorks full-service event rental environment. This role plays a critical part in maintaining inventory accuracy, managing internal transfers, processing purchase orders, and providing administrative and dispatch support during peak business periods. This position is primarily office-based but requires regular interaction with warehouse operations to verify inventory, support order accuracy, and ensure seamless coordination between departments. The Operations Support Specialist must be highly organized, detail-oriented, and capable of working efficiently in a fast-paced, high-volume environment.

Requirements

1–3 years of experience in inventory control, warehouse operations, logistics coordination, or a related field.
Strong attention to detail with a high level of accuracy in data entry and recordkeeping.
Highly organized with the ability to manage multiple priorities and deadlines.
Proficiency in basic computer systems and inventory or ERP software.
Strong communication skills and ability to collaborate across departments.
Ability to work in a fast-paced, team-oriented environment.
Comfortable working in both office and warehouse settings as needed.

Nice To Haves

Experience in the event rental or logistics industry.
Familiarity with inventory or ERP systems such as IntelliEvent, Point of Rental, RentalWorks, or Goodshuffle.
Experience creating purchase orders and managing vendor relationships.
Exposure to dispatch operations or transportation coordination.

Responsibilities

Maintain accurate inventory records for all rental equipment including tents, linens, tables, chairs, and event assets.
Create, manage, and track internal inventory transfers between warehouses, departments, and event orders.
Generate and manage purchase orders, ensuring timely ordering and accurate documentation of incoming inventory.
Monitor inventory levels and proactively communicate shortages or replenishment needs.
Assist with cycle counts, physical inventory audits, and reconciliation of discrepancies.
Investigate and resolve inventory variances, working cross-functionally with warehouse and operations teams.
Verify order accuracy and support equipment readiness for upcoming events.
Provide dispatch support during peak seasons, assisting with scheduling coordination, routing adjustments, and communication with field teams.
Maintain accurate records and reporting within inventory and ERP systems.
Collaborate with warehouse, dispatch, and operations teams to ensure smooth and efficient workflow.
Occasionally walk the warehouse floor to validate inventory, inspect equipment, and support operational needs.