Operations Support Rep

Rain For Rent•Albuquerque, NM

About The Position

The Operations Support Representative acts as a liaison between the operational and administrative business units within the branch. The role supports customer rental contracts, service and equipment tracking, fleet maintenance and DOT compliance, purchasing, equipment logistics, safety records, paperwork, inventory reconciliation, and expense recovery and billing.

Responsibilities

Create, edit, and support the management of customer rental contracts.
Track and monitor service jobs to ensure they are properly documented on month-end reports.
Track and monitor equipment engine services, tank testing, and red tag reports, and coordinate with the appropriate personnel on work to be performed.
Maintain the vehicle and maintenance tracking system, oversee fixed fleet maintenance, and support DOT compliance.
Gather, audit, and submit DOT logs and Trip & Dispatch Reports.
Generate purchase orders for stock and branch purchases at the discretion of Branch/Operations Managers.
Coordinate and schedule all sub-hauling of equipment.
Ensure safety records are accurately updated, maintained, and distributed.
Monitor and track daily collection and distribution of sale and rental paperwork.
Schedule and track daily equipment returns and branch transfers.
Assist in inventory reconciliation.
Monitor and track branch expense recovery, and coordinate billing expenses to customers and/or appropriate parties.