Operations Support Co-Op

EF Education First / Hult•Cambridge, MA
•Hybrid

About The Position

The Operations Support Co-op provides an opportunity to learn about EF Explore America’s Operations Support function. This function primarily supports Production, Procurement, and Tour Director teams with planning, logistics, and supplier communications. The transportation- and hotel-focused role involves booking and organizing airport transfers and overnight hotel rooms, as well as communicating directly with and supporting suppliers. The co-op is scheduled from January 19, 2027, through June 25, 2027. It is hybrid, with four days per week in the office and one day remote, and is scheduled for 40 hours per week. Compensation is $21 per hour.

Requirements

  • Strong verbal and written communication skills.
  • Attention to detail, including accuracy in data entry, report generation, and process documentation.
  • Problem-solving skills and the ability to develop solutions for operational challenges.
  • Proficiency with relevant software, including Microsoft Office (Excel, Word, and PowerPoint); other industry-specific software may also be used.
  • Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Ability to work collaboratively with a team.
  • Willingness and ability to learn new processes and adapt to changing environments.

Responsibilities

  • Book and organize airport transfers.
  • Book and organize overnight hotel rooms.
  • Communicate directly with suppliers and provide supplier support.
  • Support Production, Procurement, and Tour Director teams with planning, logistics, and supplier communications.
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