Operations Support Analyst

Shell•Houston, TX

About The Position

The Crude Operations Support Analyst records, tracks, reconciles, and settles crude oil transactions from purchase through final destination. Within Crude Trading Operations, the analyst is expected to “own the molecule” by understanding the operational and commercial implications of transaction data and crude movements. The role focuses on accurately capturing movements in company systems, managing losses, preventing profit leakage, and providing analysis and reporting on crude oil activity. The analyst supports monthly loss/gain reviews, accounting and quality-bank analysis, SOX controls, financial close, inventory reconciliation, collections, and resolution of discrepancies across systems and counterparties. The role covers crude movements across company and third-party pipelines, railcars, trucks, and barges, and settlement across multiple counterparties and trading desks.

Requirements

  • Must have legal authorization to work in the United States on a full-time basis for an employer other than the current employer.
  • Bachelor’s degree.
  • At least 5 years of relevant experience.
  • Expertise in at least one of LPS, Endur, and TSAP, with strong working knowledge of the others.
  • Ability to manage complex contracts and counterparties, including lease, pipeline, and bulk contracts and tiered pricing structures.
  • Strong understanding of contractual components, including complex pricing arrangements, quality banks, and pipeline systems.
  • Ability to work beyond normal business hours during monthly close and periods of increased commercial activity.

Responsibilities

  • Schedule and lead monthly loss/gain meetings, report losses and gains to the trade book, review pending Endur action items, and address unsettled events and potential bad debt.
  • Support Lease Purchase System (LPS) WD10 checkouts and review LPS-to-Endur reporting with the team.
  • Assist Lease Administration and Commercial teams with LPS closing issues and complex pricing matters.
  • Record and track the physical movement of crude oil.
  • Ensure timely and accurate data entry across systems.
  • Reconcile and settle crude oil activities assigned to the desk.
  • Understand the operational and commercial implications of transaction data and crude movements.
  • Manage losses and proactively identify opportunities to prevent profit leakage.
  • Analyze allocated volumes and subsequent revisions to ensure data integrity.
  • Analyze and verify complex accounting deals, quarterly quality bank statements, and pipeline statements.
  • Perform monthly SOX controls and maintain appropriate supporting documentation.
  • Research and analyze unsettled items in LPS, Endur, and TSAP.
  • Analyze and report on all aspects of crude oil movements.
  • Verify, reconcile, and settle crude purchases and sales, including millions of barrels each month.
  • Account for crude movements across locations involving Shell Pipeline Company, third-party pipelines, railcars, trucks, and barges.
  • Settle transactions across multiple counterparties and trading desks.
  • Assist the Financial Closing team with review and resolution of significant variances between forecasted and actual volumes.
  • Reconcile STUSCO inventory balances to third-party statements.
  • Investigate and resolve volumetric discrepancies related to crude oil movements.
  • Perform root-cause analysis of operational and system issues and take appropriate action to resolve them.
  • Pursue collections with counterparties for disputed or outstanding receivables and analyze open payables, as applicable.

Benefits

  • Medical, dental, and vision coverage
  • Life insurance
  • Business Travel Accident Insurance
  • Occupational Accidental Death Benefit programs
  • Company pension plan
  • 401(k) plan
  • Up to 6 weeks of paid vacation
  • Up to 11 paid holidays
  • Paid parental leave: 16 weeks for birthing parents and 8 weeks for non-birthing parents
  • Short-term disability leave for up to 26 weeks at 100% or 50% of base pay
  • Long-Term Disability insurance
  • Financial reimbursement for adoption, wellness, education, and personal learning expenses
  • Discretionary long-term incentives for some roles
  • Training and development programs
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