Operations Support Analyst

Shell•Houston, TX

2d•$95,000 - $143,000

About The Position

The Crude Operations Support Analyst records, tracks, reconciles, and settles crude oil transactions from purchase through final destination. Within Crude Trading Operations, the analyst is expected to “own the molecule” by understanding the operational and commercial implications of transaction data and crude movements, managing losses, preventing profit leakage, and providing analysis and reporting. The role covers crude activities across multiple locations and transportation methods, systems, counterparties, and trading desks. The analyst also supports closing, control, and issue-resolution activities, including work beyond normal business hours during monthly close and periods of increased commercial activity.

Requirements

Legal authorization to work in the United States on a full-time basis for an employer other than the current employer.
Bachelor’s degree.
At least 5 years of relevant experience.
Expertise in at least one of LPS, Endur, and TSAP, with strong working knowledge of the others.
Ability to manage complex contracts and counterparties, including lease, pipeline, and bulk contracts and tiered pricing structures.
Strong understanding of contractual components, including complex pricing arrangements, quality banks, and pipeline systems.
Ability to work beyond normal business hours during monthly close and periods of increased commercial activity.

Responsibilities

Schedule and lead monthly loss/gain meetings; report losses and gains to the trade book, review pending Endur action items, and address unsettled events and potential bad debt.
Support Lease Purchase System (LPS) WD10 checkouts and review LPS-to-Endur reporting with the team.
Assist Lease Administration and Commercial teams with LPS closing issues and complex pricing matters.
Record and track the physical movement of crude oil and ensure timely, accurate data entry across systems.
Reconcile and settle all crude oil activities assigned to the desk.
Understand the operational and commercial implications of transaction data and crude movements; manage losses and identify opportunities to prevent profit leakage.
Analyze allocated volumes and revisions to ensure data integrity.
Analyze and verify complex accounting deals, quarterly quality bank statements, and pipeline statements.
Perform monthly SOX controls and maintain appropriate supporting documentation.
Research and analyze unsettled items in LPS, Endur, and TSAP.
Analyze and report on all aspects of crude oil movements.
Verify, reconcile, and settle crude purchases and sales across multiple counterparties and trading desks.
Account for crude movements involving Shell Pipeline Company, third-party pipelines, railcars, trucks, and barges.
Assist the Financial Closing team in reviewing and resolving significant variances between forecasted and actual volumes.
Reconcile STUSCO inventory balances to third-party statements.
Investigate and resolve volumetric discrepancies related to crude oil movements.
Perform root-cause analysis of operational and system issues and take appropriate action to resolve them.
Pursue collections from counterparties for disputed or outstanding receivables and analyze open payables, as applicable.

Benefits

Medical, dental, and vision coverage options.
Life insurance, Business Travel Accident Insurance, and Occupational Accidental Death Benefit programs.
Company pension plan and 401(k) plan.
Up to 6 weeks of paid vacation and up to 11 paid holidays.
Paid parental leave: 16 weeks for birthing parents and 8 weeks for non-birthing parents.
Short-term disability leave for up to 26 weeks at 100% or 50% of base pay, and Long-Term Disability insurance.
Financial reimbursement for adoption, wellness, education, and personal learning expenses.
Discretionary long-term incentives for some roles.
Training and development programs.
Competitive starting salary and annual performance-related salary increase.