Operations Supervisor: 3rd Shift: 7:45 PM-6:30 AM

DSV•Violet Township, OH

1d•$70,000 - $80,000•Onsite

About The Position

The Operations Supervisor oversees daily inbound, outbound, product-slotting, and customer-communication activities, including labor scheduling, space utilization, equipment, and staffing. Under the direction of the Operations Manager or Distribution Center Manager, the Supervisor oversees receiving, warehousing, and shipping in support of company service and cost objectives. The role includes hiring, training, assigning work, evaluating performance, addressing performance issues, and resolving operational problems. The Supervisor helps ensure that associates meet performance, safety, and quality objectives and comply with corporate and site-specific policies. The role plans daily warehouse work, manages productivity and service goals, supports client requirements and quality systems, communicates operational issues to senior management and client representatives, and identifies cost savings and continuous-improvement opportunities. It also provides team members with guidance, training, performance feedback, and development opportunities. This is a full-time, third-shift position in Canal Winchester, Ohio. The stated shift is 7:45 PM–6:30 AM. The work may involve warehouse temperatures ranging from mild to moderate during warmer and colder months. Flexible scheduling, including nights and weekends, and overtime may be required as dictated by business needs. The expected annual base pay range is $70,000–$80,000; actual compensation depends on job-related factors. Benefits information is available through DSV’s Benefits Showcase, with offerings and eligibility varying by location and division.

Requirements

High school diploma or GED.
At least 3 years of experience in logistics, distribution, or a relevant environment.
At least 1 year of supervisory experience.
Satisfactory completion of a forklift training program.
Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
Experience with RF scanners and WMS functions.
English reading, writing, and verbal communication skills, including business communication.
Basic to intermediate mathematical skills for verifying product quantities, counting inventory, and related distribution duties.
Strong attention to detail and accuracy, with the ability to complete tasks in a timely manner.
Good organizational and personnel skills.
Good written and oral communication skills.
Good leadership, supervision, and planning skills.
Ability to work flexible schedules, including nights and weekends, as required by operations.
Ability to adapt to change and work effectively in a stimulating, fast-paced environment.
Ability to work overtime as dictated by business, whether mandatory or voluntary.
Ability to work in warehouse temperatures that range from mild to moderate during warmer and colder months.

Nice To Haves

Prior material handling equipment (MHE) certification or knowledge of basic MHE operation.

Responsibilities

Conduct staff meetings to review work activities, plan work, and support continuous improvement.
Keep senior management and client representatives informed about critical operational issues.
Develop systems and procedures for managing operations, equipment, and products safely and profitably in accordance with company policies and client operating-agreement terms.
Manage operations to meet productivity, service, quality, and client KPI goals.
Implement and report cost-saving measures and suggest ways to improve operational efficiency.
Supervise, counsel, and, when needed, discipline team members; provide direction and support to Human Resources.
Assist with hiring, training, and professional-development programs and participate in performance evaluations and related HR activities.
Provide overall training and evaluation for warehouse staff, including assessing trainees’ progress and arranging further duties or training.
Review work orders, arrival notices, and customer instructions; prioritize and assign daily work based on time sensitivity and available resources.
Review pending work and trends and plan warehouse-space reorganization or changes to supplies, equipment, or staffing.
Monitor work quantity and quality throughout the day and provide guidance and advice as needed.
Assign supervisory duties to experienced team members acting as leads and monitor progress or problems.
Keep the Manager informed of daily progress and issues requiring attention; meet with warehouse staff to assess status, discuss improvements, and communicate developments.
Assist with physical operations as needed.
Use team members’ skills effectively, support customer satisfaction, and provide ongoing growth and development opportunities.
Provide input to and conduct annual performance reviews for team members.
Support and train team members in adherence to corporate and client Standard Operating Procedures (SOPs).
Participate in cross-training activities and provide backup support in other areas or departments when needed.