Operations Supervisor: Shipping, Receiving & Inventory

DMD Systems Recovery, LLC.•Tempe, AZ

About The Position

The Operations Supervisor oversees daily warehouse operations across shipping, receiving, and inventory control, ensuring accuracy, efficiency, and compliance in material movement while leading a team to meet operational goals, customer expectations, and company standards. This hands-on role calls for strong leadership, attention to detail, and a continuous improvement mindset to optimize warehouse performance and maintain inventory integrity. The supervisor oversees outbound and inbound shipments, inventory accuracy and asset tracking, team development, process improvement, and compliance with safety, quality, data security, and ITAD standards. The position is full-time and reports to the Site Manager. It includes salary commensurate with experience and responsibilities and a benefits package.

Requirements

High school diploma, GED, or equivalent.
3–5 years of experience in warehouse operations, including shipping, receiving, and inventory control.
1–3 years of experience in a lead, supervisor, or team leadership role.
Proven experience maintaining inventory accuracy, including cycle counting and auditing processes.
Experience overseeing or supporting outbound shipping, including packaging, documentation, and quality assurance.
Experience managing inbound receiving operations, including inspection, reconciliation, and system entry.
Strong attention to detail and ability to maintain accurate records.
Excellent organizational, problem-solving, and troubleshooting skills.
Ability to lead and motivate teams in a fast-paced warehouse environment.
Strong verbal and written communication skills.

Nice To Haves

Experience in IT Asset Disposition (ITAD), reverse logistics, or electronics processing environments.
Familiarity with inventory management systems, ERP, or warehouse management systems (WMS).
Experience developing or improving standard operating procedures (SOPs).
Forklift certification or ability to obtain it within 90 days.
OSHA or workplace safety training experience.

Responsibilities

Oversee outbound shipments to ensure accuracy, quality, and timely delivery.
Ensure proper packaging, documentation, and bill of lading creation for domestic and international shipments.
Maintain final quality assurance standards prior to shipment.
Identify and implement improvements to shipping processes.
Supervise inbound shipments, including loading, unloading, inspection, and reconciliation.
Ensure received assets are accurately recorded and verified against documentation.
Maintain proper staging and organization of incoming materials.
Drive efficiency improvements in receiving workflows.
Ensure inventory accuracy through audits, cycle counts, and system integrity.
Oversee the placement, movement, and tracking of warehouse assets.
Manage stock levels, material movement discrepancies, and reporting.
Ensure completion of inventory reports, including missing assets and finished goods tracking.
Lead, train, and develop warehouse associates across operational areas.
Set daily priorities and ensure productivity, quality, and accountability.
Coach team members on performance, safety, and process adherence.
Foster ownership, teamwork, and continuous improvement.
Identify inefficiencies and implement process improvements across departments.
Develop and enforce standard operating procedures (SOPs).
Monitor accuracy, throughput, and turnaround-time metrics.
Support cross-functional initiatives to improve operational outcomes.
Ensure adherence to safety procedures, OSHA standards, and company policies.
Maintain compliance with data security and ITAD processing standards.
Conduct audits, identify risks, and implement corrective actions.
Promote a safe and organized warehouse environment.