Operations Supervisor | Full-Time | Fredericksburg Expo and Conference Center

Oak View Group•Fredericksburg, VA

32d•Onsite

About The Position

As an Operations Supervisor, you will be responsible for supervising the team and making sure events are ready, organized, professional, and completed on time. We are looking for someone who can take a floorplan, understand what needs to happen, organize the team, keep employees productive, solve problems, and make sure the finished event meets defined standards. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Requirements

Previous supervisory, team lead, operations, hospitality, facilities, warehouse, event, or other hands-on leadership experience preferred.
Strong leadership and communication skills.
Ability to organize people and prioritize multiple tasks.
Ability to work independently and make sound decisions.
Strong attention to detail.
Comfortable working in a fast-paced, physically active environment.
Ability to stand, walk, bend, lift, push, pull, and move equipment throughout a shift.
Ability to lift heavy objects.
Willingness to learn and operate forklifts, scissor lifts, floor scrubbers, pallet jacks, and similar equipment.
Equipment certifications are a plus.
Training is available for qualified employees.

Nice To Haves

Equipment certifications are a plus.

Responsibilities

Review floorplans, event requirements, schedules, and operational needs.
Organize and direct the Operations Team to complete setups accurately and on schedule.
Ensure event spaces are fully prepared before guests arrive.
Complete event refreshes and turnovers with strong attention to detail.
Conduct final walkthroughs and correct incomplete or missed details.
Respond to changing event needs and solve operational problems.
Ensure breakdowns and post-event responsibilities are completed properly.
Maintain a clean, organized, safe, and event-ready facility.
Assist with cleaning, maintenance, painting, landscaping, equipment organization, and other facility projects when needed.
Train and/or become qualified to operate forklifts, scissor lifts, floor scrubbers, pallet jacks, and other operational equipment.
Set building alarms and complete closing procedures when assigned.
Greet and assist customers and provide a professional first point of contact.
Maintain professional working relationships with clients, vendors, employees, and management.