Operations Supervisor- Outbound

Old Dominion Freight Line•Lubbock, TX

About The Position

Old Dominion Freight Line is hiring an Operations Supervisor to manage a shift or section at a service center. The supervisor is responsible for maintaining and achieving department, shift, service center, and company standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. The role leads employees and coordinates freight operations, including planning, loading, unloading, pickups, and deliveries, while ensuring compliance with company and government regulations. The supervisor works closely with service center management, communicates with associates and customers, and supports continuous improvement and employee development. The assigned shift and hours are determined by business needs and may change based on scheduling and customer pickup and delivery schedules.

Requirements

High school diploma or equivalent.
At least 2 years of operations experience, preferably in the transportation industry.
Working knowledge of AS400 and Microsoft Office.
Good verbal and written communication skills.
Strong interpersonal skills.

Nice To Haves

Some college education.
Supervisory experience.
Bachelor’s degree.

Responsibilities

Monitor employees’ safety daily and provide training on safety processes as needed.
Monitor and evaluate safe and efficient freight planning, loading, and unloading throughout the shift.
Teach safe lifting techniques and use safe lifting practices as needed.
Maintain housekeeping within the shift to support safety and productivity.
Manage, assign, and supervise pickups and deliveries to ensure effective use and development of employees and equipment and to meet company and customer expectations.
Work closely with service center management to meet daily, weekly, monthly, and yearly business objectives.
Provide instruction, analysis, suggestions, and ideas to improve operations within the shift, department, and facility.
Give employees ongoing positive and constructive feedback on performance and productivity measures.
Conduct daily inspections for compliance with local, state, and federal safety regulations, including OSHA and DOT requirements.
Ensure trailers are loaded correctly for safe freight transport.
Pursue continuous improvement in service center operations.
Use AS400, BLU, DYMS, and other company computer and freight-monitoring systems to monitor freight movement.
Complete forklift job training and operate a forklift as needed.
Conduct daily shift meetings.
Make timely decisions based on volume levels and communicate schedules to affected employees.
Inspect tools and equipment for safe operating conditions and direct correction of improper or adverse conditions.
Understand and ensure compliance with company and government regulations.
Work assigned shifts as needed and be available according to customer pickup and delivery schedules.
Monitor shipment locations through the company’s proprietary technology and communicate throughout the day with associates, customers, and team members verbally and through computer systems.
Complete company and government freight-movement forms, including shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms.
Manage department staff, including hiring and disciplinary actions.

Benefits

Health benefits, including a zero-premium medical plan for employee-only coverage.
Vision and dental coverage.
Short-term and long-term disability.
Flexible spending accounts.
401(k) retirement plan with company match and an additional annual discretionary match opportunity.
Life insurance.
Wellness program.
Tuition reimbursement for drivers and technicians.
Training and growth opportunities.
Career advancement through a promote-from-within philosophy.
National career opportunities at more than 260 service centers.