Operations Supervisor - Wentzville

AWCT•Wentzville, MO

About The Position

AWCT is a family-owned and operated company whose vision is to be the premier provider of finished vehicle logistics in the United States. Its mission is to deliver safe, efficient, high-quality service for every customer vehicle. The Operations Supervisor organizes and schedules staff and directs daily rail, yard, and trucking operations. The role oversees vehicle loading onto rail cars and car-haul trucks, and the receipt, movement, and storage of vehicles through productive work crews. Under the direction of the Terminal Manager, the supervisor coordinates associates to support a well-coordinated, productive, and efficient operation. The supervisor also supports workplace safety, personnel training, staffing and supplies, operational reporting, cost analysis, and equipment and facility maintenance. The schedule must be flexible, with varying hours and days based on operational needs.

Requirements

Ability to communicate and deal effectively with customers, associates, and the public.
Ability to function effectively under pressure.
Knowledge of invoicing and billing processes, routine business mathematics, and accounts payable and receivable.
Ability to perform varied functions requiring considerable independent judgment.
Ability to work with a diverse group of people.
Ability to produce accurate reports and information.
Ability to read and understand Safety Data Sheets.
Ability to pass the driver's safety test with a score of 80% or better.
High school diploma; some college preferred.
Thorough knowledge of MS Office, including intermediate Excel and Access skills.
Thorough knowledge of operations and office practices, procedures, and equipment.
Good written and verbal communication skills.
Ability to work a flexible schedule with varying hours and days based on operational needs.
Proficiency in English, including spelling and punctuation.
Demonstrated ability and experience with supervisory or management principles and practices.
Good planning, analysis, and organizational skills.
Ability to drive vehicles with either automatic or manual transmission.
Valid driver's license, a good driving record, and ability to maintain a valid driver's license.

Nice To Haves

Some college education.
Experience with internal and customer computer applications such as AS400/VIPS.

Responsibilities

Schedule personnel to handle vehicle receipt, movement, storage, rail loading, pre-delivery inspections, and trucking operations productively and cost-efficiently.
Direct day-to-day operational activities, including vehicle receipt, movement, storage, trucking, inspections, and rail loading.
Assign personnel to job locations and ensure they have the support, tools, and supplies needed for production, including purchasing and inventory of consumables when applicable.
Conduct audits and recommend corrective action as needed.
Document performance issues and coordinate corrective action with Terminal, Operations, and HR Managers.
Observe and assist operational staff as needed, and adjust activities when appropriate.
Ensure Company policies and procedures are followed.
Communicate daily with leads, staff, and office personnel about staffing, supply, and operational needs, and ensure those needs are met.
Ensure new personnel receive appropriate training.
Report accidents and injuries on the appropriate forms, communicate procedures to relevant customers, vendors, and Company personnel, and conduct accident investigations.
Manage safety programs to support a safe, clean workplace that complies with local, state, federal, and regulatory standards.
Conduct time studies and man-minute reports, and evaluate associates against standards.
May assist with facility budgeting.
May interact with customers to support customer satisfaction, generally deferring most issues to the Operations/Account Manager or Terminal Manager.
Conduct labor and materials cost analyses and coordinate rates with the Terminal Manager.
Assist with equipment, facility, and Company vehicle maintenance; may also assist with property maintenance.
Perform other assigned tasks as needed, including duties directed by the Terminal, District, or Regional Manager.